Kaushik Phookun

Manage civil construction for self projects commercial .

Completed over 15000 sqfeet of commercial space in Guwahati and delivered .

Constructed , delivered and maintaining (few still ongoing)over 15km roads in government projects under Pmgsy scheme .

Constructed a bridge (40 mtr) over a river in Mirza ,Assam under Pmgsy scheme

C&F for seven states in northeast India .

Handled over 6lakh cases one way yearly.

Managed Dsd for Guwahati city ( distribution in 24 routes )upto 1 lakh cases a year .

Managed national partners and regional channel partners (more then 100 including railways , KFC,Subway,Airport Authority India.

Managed peak load capability of 100 trucks in and out daily peak season.

Train corporate interns and employee on C&F management.

Manage a labour fleet of 450 peak season.

Manage and maintain transport fleet of over 25 vehicles .

Manage recruitment of all staff personals .

Manage the security and safekeeping of stock and a 75000 sq feet facility 24/7 .

Stock keeping upto 1 lakh cases with 85 SKUS.

FIFO flow

Transport alignment

Order pitching to over 150 distributors across 7 states in North east

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Developed strong working relationships with staff, fostering a positive work environment.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

• Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
• Analyzed sales and customer data to identify trends and opportunities for increased profitability.
• Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
• Strengthened client relationships through regular communication and effective problemsolving.

• Built relationships with customers to encourage repeat business.
• Solved customer challenges by offering relevant products and services.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.