MySQL
Seasoned Business Analyst offering 5+ years of industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making. Project Team Member familiar with working on Website Development and Blockchain projects. Attentive to operational requirements and flexes easily with changing demands. Proficient in Scrum. Previously worked as an Associate Highly detail oriented and energetic individual with excellent analytical and communication skills. Hardworking and Open minded with a willingness to learn. Prior work experience in EY GDS as an associate with close to 4 years of experience, strive to achieve strategic goals and nurture new opportunities for business. Have been solely responsible for developing & Managing the ServiceNow IT Tools.Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication skills, capability to prioritize and organize tasks, and in-depth understanding of industry concepts.
Business process mapping
MySQL
JIRA
Agile
CSM
Trello
MS Office
Data Visualization
CSPO
ZOHO
CSM [(03/2022) - (03/2024)]