Photography
Kausik Mondal
Senior Engineer
Summary
Ambitious engineer with 13 years of professional experience specializing in testing and development of automation solutions. Possessing a strong background in software engineering and a proven track record in delivering high-quality automation projects. Recently transitioned into the SAP domain, gaining 5 years of valuable functional experience in SAP sourcing and procurement module. Currently seeking a challenging consultant position that leverages my technical expertise and SAP functional knowledge to drive efficiencies and optimize procurement processes. A results-driven professional with a passion for problem-solving, continuous improvement, and delivering exceptional value to clients.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Senior Engineer
Hitachi Payments Pvt. Ltd.
Kolkata
04.2015 - Current
- Configured material master and maintained accurate procurement data.
- Managed procurement documents like PRs, POs, and contracts.
- Analyzed purchasing methodologies and performed UAT on procurement process.
- Updated info records based on material prices and conditions.
- Assisted in master data maintenance for materials and vendors.
- Analyzed product categories and maintained storage locations.
- Handled inbound and outbound IDOCs for data exchange.
- Coordinated with development team to ensure that testing is conducted as per business need.
- Implemented requirement planning with the production team.
- Collaborated with procurement team to improve purchase process and streamline procedures.
- Identified gaps, issues, and provided work around solutions.
- Migrated legacy data during system implementation.
- Supported end-users by troubleshooting and resolving issues in the SAP MM module.
- Provided all master maintenance, testing, post go-live support, reporting, and training.
Customer Support Engineer
Prizm Payments Services Pvt. Ltd.
Kolkata
08.2013 - 03.2015
- Used remote diagnostic tools to identify sources of certain customer issues.
- Answered incoming support inquiries via chat, phone and email.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Tested new software and hardware prior Installation.
- Analyzed inventory data to identify trends and opportunities for improvement .
- Managed inventory levels to ensuring optimal stock levels for meeting production demands
Service Engineer
Diebold Systems Pvt. Ltd.
Kolkata
08.2010 - 08.2013
- Successfully customized and configured ATM software to meet specific bank requirements, resulting in enhanced functionality and improved user experience.
- Demonstrated analytical skills by identifying, troubleshooting, and diagnosing problems promptly, leading to quick resolution and minimal disruption to ATM operations .
- Provided timely and effective repair solutions, resulting in increased ATM uptime and customer satisfaction .
- Aligned client's business needs with appropriate technical solutions, ensuring efficient and effective utilization of resources and maximizing client satisfaction .
Education
B-Tech - Computer Science And Engineering
Saroj Mohan Institute of Technology
Hooghly,West Bengal 06.2006 - 2010.07
Higher Secondary - Science
Dumdum Baidyanath Institution
Kolkata,West Bengal 03.2004 - 04.2006
Secondary -
Dumdum Baidyanath Institution
Kolkata, West Bengal 04.2002 - 02.2004
Skills
Problem-Solving and Troubleshooting
Accomplishments
- MVP (Most Valuable Performer) Award at Hitachi Payments Pvt. Ltd. (2018)
- "Make a Difference" Award Nomination at Hitachi Payments Pvt. Ltd. (2021)
- Best Engineer Nomination at Diebold Systems Pvt. Ltd. (2012)
- First Place in Zonal Science Competition (2005)
- Active participation and accolades in college and school-level football competitions.
Interests
Travelling
Football
Timeline
Senior Engineer
Hitachi Payments Pvt. Ltd.
04.2015 - Current
Customer Support Engineer
Prizm Payments Services Pvt. Ltd.
08.2013 - 03.2015
Service Engineer
Diebold Systems Pvt. Ltd.
08.2010 - 08.2013
B-Tech - Computer Science And Engineering
Saroj Mohan Institute of Technology
06.2006 - 2010.07
Higher Secondary - Science
Dumdum Baidyanath Institution
03.2004 - 04.2006
Secondary -
Dumdum Baidyanath Institution
04.2002 - 02.2004
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