Demonstrated strong organizational and time management skills while managing multiple projects.
Cultivated interpersonal skills by building positive relationships with others.
Managed time efficiently in order to complete all tasks within deadlines.
Gained strong leadership skills by managing projects from start to finish.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Delivered services to customer locations within specific timeframes.
Sales Manager
Aroma Thai Spa Pvt Ltd
MUMBAI
01.2015 - 05.2019
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Resolved customer issues quickly to close deals and boost client satisfaction.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Evaluated performance against goals and implemented appropriate development plans.
Recruited and hired top-level talent to add value and expertise to sales department.
Sales Associate
Damilano Pvt Ltd
MUMBAI
02.2013 - 01.2015
Built relationships with customers and community to promote long term business growth.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Met existing customers to review current services and expand sales opportunities.
Set and achieved company defined sales goals.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Quoted prices, credit terms and other bid specifications.
Presented professional image consistent with company's brand values.
Selected correct products based on customer needs, product specifications and applicable regulations.
Stayed current on company offerings and industry trends.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Maintained current knowledge of evolving changes in marketplace.
Informed customers of promotions to increase sales productivity and volume.
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Sales Associate
Mango Pvt Ltd
MUMBAI
01.2012 - 01.2013
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new, and potential customers.
Answered customer questions about sizing, accessories, and merchandise care.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Associate
United Colours Of Bennetton
MUMBAI
12.2010 - 01.2012
Generated new sales leads to achieve and exceed monthly sales goals.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Managed returns, exchanges and refunds in accordance with store policy.
Engaged with customers to effectively build rapport and lasting relationships.
Engaged with customers to build rapport and loyalty.
Prepared merchandise for sales floor by pricing or tagging.
Solved customer challenges by offering relevant products and services.
Monitoring Specialist, Customer Service Specialist at Stanley Black & Decker, StanleyMonitoring Specialist, Customer Service Specialist at Stanley Black & Decker, Stanley