Kaustubh Utpat

• Contributed as key individual in managed services project for top real estate client in KSA.
• Ensured software compliance and optimized asset lifecycle management processes to enhance operational efficiency.
• Established robust SAM frameworks and collaborated on procurement and vendor management activities, driving SAR 850K in yearly cost savings.
• Designed software catalog and governed asset records in ServiceNow, aligning with industry standards.
• Enhanced CMDB data quality, driving accuracy improvement from 55% to close to 80%.

• Deployed at client site in Abu Dhabi (ADIB) to implement Software Asset Management using ServiceNow SAM.
• Led the collection, onboarding, and validation of software entitlements from stakeholders across multiple publishers, ensuring compliance.
• Collaborated with GRC team to streamline and standardize entitlement data collection process, enhancing accuracy and consistency.
• Managed license compliance for major publishers, ensuring adherence to licensing agreements and minimizing compliance risks.
• Developed management dashboards to visualize software compliance and licensing posture, facilitating informed decision-making.
• Mentored two team members on Software Asset Management practices and the ServiceNow SAM Pro platform.

• Conducted global compliance audits for Veritas customers across AMS, EMEA, and APJ regions, driving ~$900K (FY24) in compliance revenue.
• Led software license audits and inventory assessments in collaboration with global stakeholders, delivering detailed findings and actionable mitigation plans.
• Educated and advised customers through periodic asset reviews to ensure software purchases aligned with optimal licensing models.
• Analyzed licensing data and created Effective License Position (ELP) reports, guiding customers in interpreting results for better decision-making.
• Collaborated with cross-functional teams including Sales, Renewals, Deal Desk, Sales Engineering, and Legal to support operational and deal-related activities.
• Led weekly cadence calls to track audit progress, mitigate risks, and prevent escalations.
• Implemented email automation and developed dashboards to enhance tracking of audit pipeline, case progress, and revenue contribution targets.

• Oversaw the end-to-end software receiving and inventory management process, ensuring accurate asset tracking.
• Coordinated with procurement teams to accurately record and maintain purchased software in inventory system.
• Ensured software license compliance and managed license allocations across the organization.
• Achieved 18% cost optimization for Adobe licensing within a single fiscal year.
• Identified cost-saving opportunities across renewals, licensing, and services through effective software optimization strategies.
• Implemented and managed ServiceNow SAM Pro to drive software compliance and optimization.
• Introduced RPA-based automation to streamline processes and eliminate manual tasks.
• Provided advisory support on license optimization, contract negotiation, renewals, and procurement strategies.
• Managed key SAM activities in ServiceNow, including software model creation, entitlement management, reconciliation, and custom rule configuration.
• Interpreted complex licensing agreements and documented software licensing requirements.

• Experienced in managing software licensing for major publishers, including IBM, Microsoft, Adobe, VMware, and CA Technologies.
• Developed Effective License Positions (ELPs) to ensure compliance and mitigate audit risks.
• Monitored software usage, identified licensing gaps, and recommended remediation strategies.
• Maintained software asset compliance through comprehensive asset tracking, movement, and record management processes.
• Executed cost optimization strategies for renewals and licensing through software optimization initiatives, enhancing overall asset management.
• Collaborated with IT, Procurement, and Legal teams to establish and enforce software licensing governance frameworks.
• Implemented and managed ServiceNow SAM Pro to ensure compliance and optimize software asset utilization.
• Provided training and advisory on ServiceNow SAM tools and best practices, empowering clients in effective asset management.
• Analyzed Cloud, SaaS, and on-premise usage against entitlements to ensure compliance and optimization.
• Maximized contract value while minimizing costs by defining asset management strategies and policies.
• Identified and resolved discrepancies in software installations, licenses, and usage rights.
• Documented SAM processes, policies, and standard operating procedures (SOPs).
• Enforced compliance by removing unauthorized software and generating usage and license reports.
• Supported internal and external audits by providing accurate reports, data analysis, and compliance metrics.

•Served as a module owner.
•Front End and Backend development including SQL, JavaScript, JSON

• Developed scalable web applications using .NET frameworks and C# programming language.
• Collaborated with cross-functional teams to gather requirements and design software solutions.
• Implemented RESTful APIs to enhance system integration and data exchange between services.