Kavana B

Jayanagar

Summary

1 Year of experience in providing efficient Executive Associate services in fast-paced office environments. Possess a strong background in customer service, data entry, and phone call management. Proven ability to handle multiple tasks simultaneously while maintaining a high level of accuracy and professionalism. Adept at utilizing various office software and equipment to streamline operations and improve productivity. Excellent communication and interpersonal skills, with a demonstrated ability to interact effectively with clients, colleagues, and stakeholders. Dedicated team player committed to contributing to the success of the organization.

Overview

year of professional experience

Work History

Executive Associate

Intelnet Global Company

01.2024 - 01.2025

Provided excellent customer service to clients, visitors, and employees by greeting them warmly, addressing inquiries, and providing assistance.
Ensured accurate and efficient entry of data into various systems and databases, including client information, financial records, and inventory data.
Handled incoming/outgoing phone calls, transferred calls, and provided information or assistance.
Followed up with customers regarding credit card applications.
Prioritized tasks to meet deadlines and ensure smooth daily operations.
Collaborated with colleagues to support office efficiency and organizational goals.
Identified and resolved issues using critical thinking and problem-solving skills.
Maintained accurate records of sales activities, customer interactions, and prepared reports.

Education

B.Ed -

Oxbridge BRV College

12.2023

B.Sc -

GCW, Mysore University

12.2020

Bangalore PUC - Science

KLE Society's -Bangalore

12.2017

Skills

MS Office
Tally
Data Entry
Strategic Planning
Negotiations
Communication
Client Relationships
Business Development
Operations Management

Educational platforms
Google Classroom
MS Teams
Online assessment tools
Student progress tracking software
Hardworking
Self Motivating
Multi tasker
Great Communicator

Accomplishments

Top Performer Recognition: Received recognition as a top performer in credit card sales within the voice process team or organization.

Weaknesses

Limited Experience in advanced data analysis tools (excel)
Need to further improve typing speed and keyboard shortcuts for efficiency.

Languages

kannada

First Language

English

Upper Intermediate (B2)

Timeline