Kavatkar Siddhesh
Summary
Oracle Technical and Functional Consultant with over 9 years of extensive experience in Oracle E-Business Suite (EBS). Currently a Senior Software Engineer at Oracle, specializing in requirement analysis, application development, and end-user support within finance modules including Accounts Payable, Accounts Receivable, and General Ledger. Proven ability to resolve complex technical challenges while collaborating with cross-functional teams to deliver high-quality solutions that enhance business processes. Committed to leveraging emerging technologies to drive impactful contributions in the Oracle ecosystem.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Software Engineer
Oracle
Remote
06.2021 - Current
- Managed applications support for Financials—Receivables, Cash Management, and EBTax, diagnosing and resolving complex issues to ensure customer success and satisfaction.
- Leveraged extensive knowledge to support financial modules, including transactions, receipts, posting, reconciliation, and trading community architecture.
- Investigated and resolved escalated technical issues with EBS.
- Key contributor in defining and enhancing support processes, resulting in around a 20% reduction in time to resolution, streamlined issue resolution, and improved overall customer support efficiency.
- Authored and maintained comprehensive technical documentation, knowledge base articles, and troubleshooting guides, significantly improving customer self-service options.
- Conducted regular technical training sessions for support engineers, enabling them to stay up-to-date with the latest product features and troubleshooting techniques.
- Actively contribute to automation projects, focusing on solutions that streamline processes and reduce repetitive tasks.
Oracle Techno Functional Consultant
Capgemini
Mumbai
09.2015 - 06.2021
- Providing support to the end user for any finance-related issue in Accounts Receivable, Accounts Payable, and General Ledger.
- Involved in the analysis of the assigned support tickets, including replicating the issue, analyzing the custom processes, APIs, reports, and forms, and updating the ticket with the appropriate information.
- Work on the development activities as part of issue resolution.
- Assist with user testing and closing the tickets in shifts and odd hours for critical issues.
- Performing month-end, as well as year-end, closing activities.
- Assist the technical consultant in resolving complex report issues, such as testing reports based on client requirements.
- Performing all the setups requested by clients on the test instance, and completing UAT sign-off, to complete the setup in the production environment.
- Involved in assisting the project team to verify and validate the setups with the business during the 11i to R12 upgrade phase.
Education
B.Tech/B.E. -
Vidyalankar Institute Of Technology
Mumbai01.2015
12th - English
Maharashtra
Mumbai01.2011
Skills
- Oracle ERP and Fusion
- Accounts Receivable
- General ledger accounting
- Period closing
- Oracle Apps Technical
- Oracle Apps Functional
Accomplishments
Support Start Award - Q1 2023, Q4 2023, Q3 2024
Certification
- Oracle Fusion Cloud Applications Foundations: Enterprise Resource Planning (ERP)
- AI Foundation for Oracle Cloud Applications
- Welcome to the Oracle Financials: Receivables Learning Path
- Getting Started with Oracle Cloud Applications
- Getting Started with Oracle Cloud Infrastructure
Timeline
Senior Software Engineer
Oracle
06.2021 - Current
Oracle Techno Functional Consultant
Capgemini
09.2015 - 06.2021
B.Tech/B.E. -
Vidyalankar Institute Of Technology
12th - English
Maharashtra
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