Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kaverappa AA

Bengaluru

Summary

Results-driven Operations Manager with over 3 years of experience in managing technical and operational aspects of the University Alliances Program, complemented by 6 years of expertise in leading large-scale certification programs. Demonstrated success in delivering up to 8,000 certifications annually, with a strong focus on efficiency and quality. Known for utilizing data-driven strategies to optimize processes, enhance team performance, and achieve organizational goals

Overview

3
3
years of professional experience

Work History

Operations Manager

SAP Labs
03.2022 - Current

Operations Manager
RLabs – Deployed at SAP Labs India, Bangalore
March 2022 – Present

· Leading the Next-Gen Program under the University Alliances team for the Asia Pacific Japan region.

· Collaborating with universities across Asia Pacific Japan Region to encourage active learner engagement and sustained usage of SAP resources.

· Managing the SAP Certification Program for universities in Asia Pacific Japan Region, including end-to-end coordination:

· Providing regular reporting and program updates to global stakeholders.

· Support Category Management operations for suppliers onboarding in Ariba and Fieldglass.

University Alliances Manager
SAP Labs India, Bangalore
2024 – Present (Dual Role)

· Facilitating partnerships with universities in Bangalore for SAP University Alliances sign-ups and onboarding.

· Coordinating academic conferences and Train-the-Trainer programs, enabling professors to deliver SAP modules.

· Conducting deep dive sessions at universities in collaboration with SAP experts.

· Connecting students with SAP and ecosystem partners through career prep talks and engagement activities.

· Validate required document like contracts NDA, Vendor maintainers form

· S2C (Source to Contract) Creating a New Sourcing Project in Ariba

Education consultant

July/2015 to March/2022.

Dataformix was deployed at SAP India, Bangalore.

· Cooperate with vendors to provide clean interfaces and simple location to conduct certification.

· Creating event and publishing in webpage enabling the customer to book according to the availability.

Work with the backend team to manage/create redemption codes and preferred cards.

· Work with customers to register the users in the system using webshop

· Co-ordinate with vendors and backend team to swap users, replace licenses

Updating the contract employee’s timesheet in Fieldglass.

· Responsible for detailed trouble shooting and solving the front-end booking issues for education partner. (Asia Pacific Japan Region)

· Carry out tests to discover errors and optimize usability.

Partner billing for the university site license (India).

· Managing training for Education partners (India).

Education

Bachelor of Commerce - Business Management

Canara College
Mangalore
05-2011

Skills

  • Project Management
  • Stakeholder Management
  • Training and Development
  • Certification coordination
  • Partnership development
  • Academic collaboration
  • Data analysis
  • Analytical and Reporting Skills
  • Customer Relationship Management
  • Business Acumen
  • SAP Ariba, SAP Fieldglass
  • SAP Fiori
  • Microsoft Office
  • Vendor Management

Languages

English
First Language

Timeline

Operations Manager

SAP Labs
03.2022 - Current

Bachelor of Commerce - Business Management

Canara College
Kaverappa AA