KAVISH KHAN

• Develop strong client relationships by providing exceptional after-sales service
• Coordinate and maintain contact with existing and new clients in terms of after-sales service, product utilization, and benefit
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• Compile a detailed report on existing and new clients and, if necessary, organize training sessions for new clients
• Diagnose and troubleshoot basic technical issues
• Schedule and conduct training sessions accordingly.

• Effectively manage Commodities Confirmations and Settlements functions, supporting multiple clients across different time zones
• First POC to clients for all their queries - mediating disagreements, drafting and presenting daily reports to the client
• Train new members of the team.

Vertical - Financial Markets
Program - C1
Process - Commodities – Settlements
Sub Process - Commodities Settlements EU Metals
Practice Area – Derivative Life Cycle
Function – OTC Derivative Servicing
Sub Function – Settlements
SOW Name - CRT 754_Commodities – Settlements SSBO
Client Name – Morgan Stanley
Duration – 1 Y 3 M 4 D