Master of Commerce
Indira Gandhi National Open University New Delhi, Delhi
July 2016 – August 2018
Bachelor of Commerce
Mahatma Gandhi Kashi Vidyapith Varanasi, Uttar Pradesh
August 2012 – June 2015
Kavita Singh
Hyderabad
Summary
Procurement professional with 6+ years of experience spanning Procurement Operations, Finance, and Accounting, specializing in managing end-to-end purchasing activities and supporting efficient procure-to-pay operations. Experienced in purchase order management, vendor coordination, quotation and contract analysis, order tracking, and invoice lifecycle management, with a strong focus on accuracy, compliance, and timely execution.
Proven ability to collaborate effectively with vendors, buyers, and cross-functional teams to resolve operational issues, streamline procurement workflows, and ensure purchasing activities are completed efficiently. Currently working as a Purchasing Agent at C1 (ConvergeOne), with prior experience as a Procurement Support Specialist.
Overview
3
3
Languages
7
7
years of professional experience
Work History
Procurement Specialist
C1 Global Innovation & Capability Center
Hyderabad
04.2024 - Current
- Procured IT hardware, software renewals, and services, ensuring purchases complied with contractual requirements and organizational standards.
- Reviewed vendor quotations, pricing, and contract terms to ensure alignment with business requirements and inform purchasing decisions.
- Processed and managed 50+ purchase orders weekly, ensuring accurate and timely execution throughout the purchasing lifecycle and adherence to established policies and procedures.
- Coordinated with 30+ active vendors on order acknowledgements, delivery schedules, and changes to ensure timely fulfilment.
- Monitored open and past-due purchase orders, followed up on outstanding orders, and resolved procurement exceptions to minimize delays and maintain order continuity.
- Collaborated with Sales, Operations, Finance, Logistics, and Receiving teams to resolve purchasing issues, address bottlenecks, and ensure smooth order processing.
- Worked closely with Accounts Payable to investigate and resolve invoice discrepancies, supporting an accurate and efficient procure-to-pay process.
- Leveraged NetSuite ERP to process purchasing transactions, maintain purchase order records, and manage centralized procurement data.
- Maintained accurate supplier records, purchasing documentation, and procurement data, supporting data integrity, audit readiness, and compliance.
- Identified opportunities to improve purchasing workflows and implemented process improvements, enhancing data accuracy and streamlining procurement operations.
Procurement Support Specialist
Genpact
Hyderabad
05.2022 - 03.2024
- Coordinated with buyers, vendors, and cross-functional teams to resolve procurement queries and address order issues, ensuring smooth purchasing operations.
- Assisted buyers in procurement operations, facilitating timely PO processing, order execution, and resolution of purchasing activities.
- Maintained purchase order accuracy in the ERP system, verifying and linking POs prior to receiving and transaction processing.
- Managed Open PO and Estimated Shipment Date (ESD) reports, tracking pending, upcoming, past-due, and missing orders and proactively following up with vendors.
- Monitored vendor mailboxes, validated invoices against POs, and gathered supporting documents like shipment tracking and proof of delivery before routing transactions to receiving.
- Monitored drop-ship orders, maintaining shipment, freight, tracking, and delivery information to ensure accurate order visibility and documentation.
- Prioritized daily workloads to consistently meet SLAs and business requirements, while maintaining accuracy and adapting to changing procurement needs.
Senior Officer (Retail Banking)
Yes Bank
New Delhi
01.2021 - 06.2021
- Acquired and activated quality CASA and NTB customers, contributing to branch business growth and acquisition targets.
- Promoted and cross-sold revenue-generating financial products, including life insurance, mutual funds, gold loans, trade/FX, and asset products based on customer needs.
- Engaged with prospective and existing customers to understand their financial goals and recommend suitable banking, investment, and financial solutions.
- Managed existing customer relationships, delivering high service standards and achieving customer satisfaction through effective resolution of banking requirements.
- Ensured adherence to KYC, regulatory, and operational risk requirements, maintaining accuracy and compliance across customer and banking transactions.
- Identified and escalated business-critical and service-related issues, coordinating with teams to ensure timely resolution and maintain service quality.
Sales Executive
HDB Financial Services
New Delhi
08.2019 - 10.2020
- Drove Business Loan sales and customer acquisition by identifying prospective clients, networking through trade exhibitions, and presenting suitable financing solutions.
- Managed end-to-end Business Loan lifecycle, driving customer acquisition, overseeing financial documentation, KYC verification, application processing, and final disbursement in accordance with company policies.
- Ensured completeness, accuracy, and timely processing of loan-related financial documentation and requirements, facilitating customer applications.
- Coordinated with internal teams to streamline loan processing, documentation, approvals, and disbursements, ensuring smooth execution and timely delivery.
Skills
Procurement & Purchasing: Procure-to-Pay (P2P) Purchase Order Management End-to-End Purchasing Procurement Operations PO Processing Procurement Compliance
Vendor & Order Management: Vendor Coordination Vendor Management Quotation & Contract Analysis Open PO Management Shipment & Delivery Tracking
Finance & Operations: Invoice Lifecycle Management AP Coordination Invoice Discrepancy Resolution Data Validation Procurement Documentation
Systems & Process Improvement: NetSuite ERP ERP Operations Procurement Data Management Process Improvement Workflow Optimization Reporting & Analysis
Professional Skills: Cross-Functional Collaboration Stakeholder Management Problem Solving SLA Management Attention to Detail Prioritisation
Interests
ACHIEVEMENTS & RECOGNITION
Star of the Month – Genpact: Recognized twice for consistent performance and operational excelence.
Best Performer – Procurement: Awarded Best Performer of the Quarter in June 2023
R&R Recognition: Recognized at Quarter-End – March 2025 and Quarter-End – June 2026 for strong performance and contribution to business objectives.
Languages
Hindi
First Language
English
Proficient
C2
Bhojpuri
Proficient
C2
HOBBIES
- Sketching
- Music
- Writing Poetry
- Traveling
Timeline
Procurement Specialist
C1 Global Innovation & Capability Center
04.2024 - Current
Procurement Support Specialist
Genpact
05.2022 - 03.2024
Senior Officer (Retail Banking)
Yes Bank
01.2021 - 06.2021
Sales Executive
HDB Financial Services
08.2019 - 10.2020