SAP Success factors
Kavita Wanikar
Sr. HR Operations Associate
Pune
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dynamic SAP Success Factors Consultant with 7 years of HR Operations expertise, adept in modules like Employee Central, Performance & Goal Management, and more. Skilled in Compensation, Reporting, and Metadata objects. Eager to leverage strong business rule capabilities by joining innovative team and driving impactful HR solutions forward.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
HR Operations Senior Management Associate
Avaya India Pvt Ltd
Pune
12.2017 - Current
- Optimized SAP SuccessFactors to enhance HR data management, supporting the global Organizational Management team
- Developed and sustained Avaya organizational structure and hierarchy for precise reporting relationships
- Managed global compensation data, conducting mass uploads and manual inputs for off-cycle changes and merit increases
- Performed regular audits to maintain data integrity and compliance with company policies
- Created HRIDs for full-time employees and executives within SuccessFactors
- Led daily HR operations, including strategy, process streamlining, and organizational metrics monitoring
- Served as Global Admin in SuccessFactors, overseeing HR activities and the entire employee lifecycle
- Add on Activities : Purchase Order Management
- Efficiently created global HR service purchase orders
- Extended and managed purchase order records for accuracy
- Completed cost center files, ensuring smooth financial transactions
- Processed goods receipts promptly, meeting invoice deadlines
Associate Consultant
KPMG India
Pune
03.2014 - 12.2017
- Conducted comprehensive employment eligibility and work history verifications for current and prospective employees, ensuring accuracy and compliance
- Managed third-party employment verification processes on behalf of clients, maintaining professional communication
- Collaborated with HR departments via phone and email to secure essential verifications efficiently
- Utilized K Check application to document and manage verification details for candidates
- Provided crucial insights into previous employment details, aiding clients in making informed hiring decisions
- Compiled detailed reports on unresolved issues and maintained precise records of client interactions
- Executed high-profile designation verifications, ensuring highest level of accuracy
- Served as Quality Analyst, identifying associate errors and delivering constructive feedback
- Prepared and maintained daily work trackers and shared consolidated reports with senior management for review
Customer Care Executive (Voice-International Process)
IBM International
Pune
07.2010 - 03.2011
- Deliver exceptional customer greetings with professionalism and courtesy, adhering to established protocols
- Attentively listen to customer needs and concerns, showcasing empathy and understanding
- Precisely identify and clarify customer requirements, confirming understanding of problem or needs
- Achieve first contact resolution by efficiently meeting customer requirements
- Ensure customer comprehension of solutions and offer further education when necessary
- Maintain accurate records and update customer files meticulously
Education
Bachelors in Commerce - Financial Accounting
St. Miras College
Pune 04.2008 - 03.2011
Skills
Microsoft Office Tools
Software
Certification
SuccessFactor Compensation module
Timeline
SuccessFactor Compensation module
12-2024
HR Operations Senior Management Associate
Avaya India Pvt Ltd
12.2017 - Current
Associate Consultant
KPMG India
03.2014 - 12.2017
Customer Care Executive (Voice-International Process)
IBM International
07.2010 - 03.2011
Bachelors in Commerce - Financial Accounting
St. Miras College
04.2008 - 03.2011
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