Looking forward for strategic goal driven roles and use the decison making skills for the growth of people and company I will be associated with
Kavita Chetry
Expertise In Complete Source To Pay Role.
Bangalore
Summary
With over 15+ years of extensive experience in Accounts Payable, I bring deep expertise and comprehensive end-to-end process knowledge that drives operational efficiency and organizational success. As a seasoned leader of Accounts Payable teams, I am committed to fostering team development, enhancing performance, and promoting collaboration and innovation. My background includes successful involvement in 2-3 accounts' reverse transition processes from BPO to shared services, showcasing my ability to manage complex transitions and align processes with strategic goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Reconciliation Lead-AP
Koch Business Solutions
04.2026 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations, and provided exceptional service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Supervisor-Accounts Payable
Koch Business Solutions Pvt Ltd
02.2023 - Current
- Directed the seamless migration of AP Helpdesk functions from Wipro to Koch Business Services for an 8–10-person team; stabilized helpdesk operations within six months, and delivered measurable efficiency gains via targeted process improvements.
- Enhanced ServiceNow with dashboards and automated reports to improve data accessibility and reporting accuracy, defined KPIs, audit standards, and SLAs to standardize, and sustain team performance.
- Spearheaded the Remittance Project, reducing query volume by 22% within six months; analyzed Apex vendor credits to identify missing credit realizations, and recommended location- and plant-level remediation to improve recoveries. I started a small project within the team to check the POT impact on duplicate findings, to have process controls and system controls to avoid it proactively. Performed Coupa Guard spend analysis versus CEMA4, and presented actionable findings to stakeholders to support improved procurement decisions.
- Achievements:
- Initiated projects and identified process gaps to enable leadership to make data-driven decisions, and strengthen control frameworks.
- Assumed additional responsibilities for new teams and projects, supporting successful onboarding and execution.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Senior Team Lead
Diageo Business Services India Pvt Ltd
03.2017 - 02.2023
- Promoted to Senior Team Lead in 2022, and Specialist in 2019. Managed a team of 10 to 15 members. During this time, I played a crucial role in streamlining the helpdesk process by implementing continuous improvement and standardization initiatives that enhanced efficiency and effectiveness.
- My responsibilities included transitioning across various teams to manage critical functions, such as invoice resolution, purchase order creation, and GR/IR reconciliations. This cross-functional exposure allowed me to gain comprehensive insights and drive process optimizations. I also prioritized managing stakeholder relationships, facilitating regular communication through calls and clinic sessions to ensure alignment, and address any concerns promptly. These efforts contributed to solidifying trust and collaboration between teams and stakeholders.
- Achievements:
- Platinum Team Award 2020: For reducing invoice issues, and exemplary stakeholder management.
- Black Label Award 2021 for outstanding productivity and stakeholder engagement.
Senior Associate
Capgemini India Pvt Ltd
06.2015 - 03.2017
- Successfully stabilized the query-handling ticketing tool during its initial implementation, and leveraged its capabilities to share best practices with other internal business units, leading to standardized and streamlined payment processes. Additionally, we conducted focused training sessions on new updates and enhancements, particularly emphasizing SEPA payments for the Europe region, to ensure compliance and improve operational efficiency.
- Achievements:
- Received the Eagle Eye Award for exceptional analysis.
Senior Associate
Thomson Reuters India Services Pvt Ltd
11.2011 - 05.2014
- Promoted in April 2013 in recognition of successfully leading a project to enhance tax templates for TDS payments, resulting in improved accuracy and compliance. Additionally, managed payment operations across the Asia-Pacific, Canada, and North America regions, effectively resolving critical payment issues and ensuring smooth transaction processes.
- Achievements:
- Received the Extra Miler award.
Operations Officer
Standard Chartered Bank
06.2010 - 10.2011
- I reviewed and verified documentation for export and import transactions, ensuring accuracy while managing reconciliations associated with SFP. Additionally, I independently handled the bill discounting process for Hindustan Unilever, representing the bank's largest volume of transactions. Expertised in bank guarantee evaluation and processing by validating backup documents.
Education
MBA - Finance & Control
IMIS
Bhubaneswar 04.2001 -
Skills
Process Skills:
Planning and organizing
Process optimization
Consistently met project deadlines
P2P, O2C and AP reconciliations
Balance Sheet Analysis
System/ERP skills:
SAP
Blackline
AssureNet
Service NOW
Sales force -CRM
Coupa
Ariba
Six Sigma Certified
Interpersonal Skills:
Teamwork and collaboration
Customer service
Problem-solving
Excellent communication
Friendly, positive attitude
Interests
Timeline
Reconciliation Lead-AP
Koch Business Solutions
04.2026 - Current
Supervisor-Accounts Payable
Koch Business Solutions Pvt Ltd
02.2023 - Current
Senior Team Lead
Diageo Business Services India Pvt Ltd
03.2017 - 02.2023
Senior Associate
Capgemini India Pvt Ltd
06.2015 - 03.2017
Senior Associate
Thomson Reuters India Services Pvt Ltd
11.2011 - 05.2014
Operations Officer
Standard Chartered Bank
06.2010 - 10.2011
MBA - Finance & Control
IMIS
04.2001 -