Kavitha Dharmana

Associate Software Engineer Level 1

Hexaware Technology

07.2022 - Current

Developed REST API integrations to enable seamless data exchange to the DQE application.
Developed and configured the Federal Security Workflow application to automate and optimize security-related manual processes for the Federal Security Team.
Enforced table-level ACLs to restrict attachment access, ensuring that sensitive files are visible only to authorized Federal Security Team members.
Configured OAuth 2.0 authentication to secure inbound API requests for the DQE integration.
Designed and implemented transform maps and transform scripts to efficiently import and process DQE records in ServiceNow.
Built and customized the DQE Workspace using UI Builder, incorporating data visualizations, interactive dashboards.
Configured Performance Analytics indicators to track key metrics and enhance data-driven decision-making within the DQE Workspace.
Created record producers to facilitate the submission of various federal security request forms, improving the user experience.
Developed and optimized client scripts, UI policies, business rules, and script includes to meet customer requirements, and enhance platform functionality.
Implemented Flow Designer workflows to dynamically generate and assign child tasks upon the submission of Federal Security requests.
Designed and configured the Issue Triage Request Catalog Item to streamline the reporting process for IT Compliance Self-Identified Issues.
Contributed to the Delegated Development initiative, enabling controlled development access for distributed teams, while ensuring compliance with platform governance.