Kavitha Dharmana
Summary
ServiceNow Developer with 2.9 years of experience in ServiceNow implementation, Custom Application development. Proficient in building tailored solutions to enhance platform functionality and streamline business processes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate Software Engineer Level 1
Hexaware Technology
07.2022 - Current
- Developed REST API integrations to enable seamless data exchange to the DQE application.
- Developed and configured the Federal Security Workflow application to automate and optimize security-related manual processes for the Federal Security Team.
- Enforced table-level ACLs to restrict attachment access, ensuring that sensitive files are visible only to authorized Federal Security Team members.
- Configured OAuth 2.0 authentication to secure inbound API requests for the DQE integration.
- Designed and implemented transform maps and transform scripts to efficiently import and process DQE records in ServiceNow.
- Built and customized the DQE Workspace using UI Builder, incorporating data visualizations, interactive dashboards.
- Configured Performance Analytics indicators to track key metrics and enhance data-driven decision-making within the DQE Workspace.
- Created record producers to facilitate the submission of various federal security request forms, improving the user experience.
- Developed and optimized client scripts, UI policies, business rules, and script includes to meet customer requirements, and enhance platform functionality.
- Implemented Flow Designer workflows to dynamically generate and assign child tasks upon the submission of Federal Security requests.
- Designed and configured the Issue Triage Request Catalog Item to streamline the reporting process for IT Compliance Self-Identified Issues.
- Contributed to the Delegated Development initiative, enabling controlled development access for distributed teams, while ensuring compliance with platform governance.
Education
BTech - Computer
Sri Indu College of Engineering and Technology
05.2022
Skills
- Service Now
- Java Script
- AngularJS
- HTML/CSS
- Java
- Python
Certification
- Certified System Administrator (CSA)
- Certified Application Developer (CAD)
Hobbies and Interests
- Anime Enthusiast
- Writing
- Travelling
Languages
- English
- Telugu
- Hindi
Timeline
Associate Software Engineer Level 1
Hexaware Technology
07.2022 - Current
BTech - Computer
Sri Indu College of Engineering and Technology
Similar Profiles
Shubhanshu AnandShubhanshu Anand
System Analyst at Hexaware TechnologySystem Analyst at Hexaware Technology
TAJ ELSIR AHMEDTAJ ELSIR AHMED
Customer Service Executive at Hexaware technologyCustomer Service Executive at Hexaware technology
ARCHANA PARCHANA P
Test Analyst at Hexaware TechnologyTest Analyst at Hexaware Technology