Kavitha S Suramanan
Senior Sales Manager
Chennai,TN
Summary
Proven leader in strategic planning and talent development, with a track record of exceeding performance targets at Bose Tech Solutions. Skilled in operations management and team leadership, I have successfully driven sales growth and operational efficiency, fostering strong partnerships and enhancing team productivity by over 20%.
Overview
14
14
years of professional experience
Work History
Senior Manager HR-Recruitment
Bose Tech Solutions
04.2015 - 01.2021
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Implemented and developed operational standards, policies and procedures.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Provided strong leadership to enhance team productivity and morale.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Mentored junior staff members for skill development and career progression within the organization.
- Consolidated vendors and renegotiated contracts to optimize costs.
- Brainstormed and developed sales strategies to achieve short and long term sales revenue objectives.
- Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff.
- Evaluated vendor offerings critically to select the most appropriate partners for delivering desired results at optimal costs.
- Evaluated hiring, firing, and promotions requests.
- Developed and implemented new filing systems to improve organizational efficiency and productivity.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Developed detailed plans based on broad guidance and direction.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Senor Sales Mnager
Reliance Jio Infocomm
02.2007 - 08.2011
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Established and cultivated solid business relationships with new or existing customers.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed accounts to retain existing relationships and grow share of business.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Education
Master of Science - Computer Science
PKR Arts Science College
Gobichettipalayam, India 04.2001 -
Skills
- Strategic Planning
- Talent Development
- Operations Management
- Resource Allocation
- Documentation And Reporting
- Reporting management
- Partnership Development
- Human Resources Management
- Team Leadership
- Team building
- Teamwork and Collaboration
- Time Management
- Work Planning and Prioritization
- Project Planning
- Multitasking
Reading Books, Cooking and Gardening
I would like to learn new things and constantly trying on my learning activities, always try to cook new dishes and mostly i love to create Terrace Garden and more interested to live with Nature in a greenish envronment
Timeline
Senior Manager HR-Recruitment
Bose Tech Solutions
04.2015 - 01.2021
Senor Sales Mnager
Reliance Jio Infocomm
02.2007 - 08.2011
Master of Science - Computer Science
PKR Arts Science College
04.2001 -
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