Kaviyarasan Ponraj
Chennai
Summary
Efficient and effective sales field with 15 years of experience in Dental and pharmaceutical sales and managing business, professional and corporate client accounts.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Accomplished Regional Business Manager with a proven track record at Dentsply Sirona.
Excelled in team leadership, securing significant revenue growth, and fostering robust customer relationships.
Expertise in regional market analysis and dental product knowledge, achieving notable market share expansion.
Worked in compliance with company practices and luxury brand requirements.
Supported the work of others and acted as a vocal and engaged team member while positively responding to assigned tasks.
Overview
15
15
years of professional experience
2011
2011
years of post-secondary education
Work History
Regional Business Manager
Dentsply Sirona
Hyderabad
01.2023 - Current
- Created and monitored regional budgets, goals, objectives, and performance metrics.
- Conducted market research to identify new opportunities for growth in the region.
- Maintained relationships with existing customers by providing exceptional customer service.
- Resolved issues related to sales orders, invoices and payments efficiently.
- Lead a team of 6 sales and support staff across the region with resounding success.
- Established and maintained strong relationships with dental professionals and key stakeholders, driving product adoption and enhancing customer satisfaction.
- Closely analyzed market trends and customer feedback, identifying lucrative opportunities for growth and improvement.
Area Business Manager
Dentsply Sirona
Chennai
01.2022 - 12.2022
- Managed a portfolio of key accounts, achieving significant growth in sales across Clinical, Implantalogy & Capital equipment business segments.
- Executed impactful marketing campaigns and promotional strategies.
- Maintained detailed records of sales activities, including daily call reports, weekly forecasts, and monthly performance metrics.
- Identified potential new markets within existing territories.
- Collaborated effectively with internal teams to ensure timely delivery of products and services.
- Monitored competitor activity within the assigned territory to determine appropriate pricing models for products and services offered by the company.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Organized regional events such as trade shows, conferences, seminars to showcase products or services offered by the company.
Key Accounts Manager
Dentsply Sirona
Chennai
04.2019 - 12.2021
- Established strategic partnerships with vendors to ensure competitive pricing for customers.
- Negotiated contracts with clients to maximize profitability.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Supported colleagues and actively participated in team tasks, displaying a positive and confident approach.
- Successfully secured orders from existing and new clients through proactive visits to clinical officers and institutional facilities.
- Boosted market share of all Endo/Resto & capital equipment products in group dental practices, demonstrating profound understanding of Company Business needs, Products, and Technologies.
- Elevated business with top dental colleges in Chennai, nurturing strategic relationships with dealer reps and key customers through co-travelling and direct selling activities, consistently exceeding KPIs and expectations.
Territory Manager
Dentsply Sirona
Chennai
08.2013 - 04.2019
- Improved customer satisfaction and retention through frequent customer visits and timely response to inquirers and problem solving resolution.
- Provided training and support to team members on product knowledge, sales techniques, and customer service best practices.
- Analyzed customer feedback surveys to improve customer satisfaction levels.
- Analyzed sales data to identify trends and areas for improvement.
- Worked closely with regional distributor to ensure optimal inventory level were maintained consistently throughout the year - avoiding stocks out or overstocks situation.
- Achieved sales target and sales goals by cultivating and securing new customer relationship.
Nutrition Sales Executive
Abbott Healthcare Pvt Ltd
Chennai
04.2012 - 08.2013
- Negotiated contracts with vendors and suppliers to secure advantageous pricing terms.
- Responded promptly to inquiries from potential customers about product features or pricing plans.
- Presented product demonstrations at trade shows, conferences, and other events.
- Successfully conducted brand promotional activities at various levels within the respective centers
Medical Business Associate
GlaxoSmithKline
Chennai
04.2011 - 04.2012
- Managing pharma products in Mass Market Hospital Team, institutions, colleges & trade markets.
- Had good relationship with distributors levels and achieving the monthly targets.
Medical Representative
Emcure Pharmaceutical
Chennai
08.2010 - 04.2011
Education
Bachelor of Science - Chemistry
Loyola
Chennai Skills
- Understanding the customers requirements and creatively provide the solutions
- Closing Deals: Experienced to do closing the deals in clinical products as well as in Captial equipment & Implant packages deals
- Team building: Encouraging, motivating the team as well as all the support to do maintaining the good
- Teamwork always building team relationships
- Conducting Dental Workshops: Skilful to do arrange dental workshops at trade level and institutional customers especially for new product launches
- Experienced to do Lunch and learn programs for increasing the busines volumes
- Institutional activity: Arranging webinars, lectures and Hands-on for especially students and professor's for new product launch as well as continue to support the existing business
- Routinely provide on demos of capital equipments
- Lead generation: Scanning and meeting the new territories/customers in all grade levels inorder to generate new lead generations for all further business needs
Achievements & Awards
- Exceeding sales goals by more than 15% every year since being hired at the company.
- Actively participating in all campaign activities, earning rewards and appreciation, especially during new product launches.
- Took the Implant business to the next level as a pilot project, achieving good coverage and increased customer conversion rates.
Languages
Tamil First Language
Languages
English
Advanced
C1
Telugu
Intermediate
B1
Hindi
Beginner
A1
Timeline
Regional Business Manager
Dentsply Sirona
01.2023 - Current
Area Business Manager
Dentsply Sirona
01.2022 - 12.2022
Key Accounts Manager
Dentsply Sirona
04.2019 - 12.2021
Territory Manager
Dentsply Sirona
08.2013 - 04.2019
Nutrition Sales Executive
Abbott Healthcare Pvt Ltd
04.2012 - 08.2013
Medical Business Associate
GlaxoSmithKline
04.2011 - 04.2012
Medical Representative
Emcure Pharmaceutical
08.2010 - 04.2011
Bachelor of Science - Chemistry
Loyola