Kavya Hu
Bangalore
Summary
Dynamic Process Delivery Specialist at IBM with a proven ability to manage employee transitions while optimizing operational efficiency. Expertise in DocuSign and quality auditing supports strong team leadership and effective stakeholder communication, leading to significant process improvements. Track record of delivering impactful training sessions. Aiming to further elevate HR excellence through innovative solutions and collaborative strategies.
Overview
4
4
years of professional experience
Work History
Process Delivery Specialist
IBM
Bangalore
03.2022 - Current
- Acting Team lead for transactions team
- Processing employee transfers, such as work location changes, department changes, and sending transfer letters through DocuSign.
- Processing employee promotion and job title change, sending employment agreements through DocuSign
- Updating employee personal details in profile
- Processing employee work hours change, sending flexible work arrangement letters through DocuSign
- Processing referral bonus in employee profile and updating payroll on the same
- Processing employee pay rate changes and notifying employee on the same
- Processing employee retention bonus in employee profile and notifying payroll on the same
- Processing replication errors for replicated failures
- Processing intern-to-staff conversion, permanent employee-to-contract employee, contract employee-to-permanent employee, partner-to-employee conversion, employee-to-partner conversions, and legal entity change.
- Doing Quality audit and preparing aging reports
- Conducting training sessions for new joiners, conducting refresher training and cross training
- Managing the offboarding process for separation and approving voluntary separations.
- Processing Separations (Voluntary and Involuntary separations)
- Processing Exit Packages and working on SNOW tickets for Separation changes, deletions, and employee queries
- Creating and updating work instructions.
HR Assistant
Maintec Technologies Pvt Ltd
Bangalore
03.2021 - 10.2021
- Documentation Process
- Worked closely with job applicants and helping them to correct details in recruitment portal
- Validating employee documents with details provided on the resume
- Updating employee documents on the portal
- Checking employee Hire/Do not Hire list
- Follow up with candidate related to documents
Education
MBA - HR And Marketing
Don Bosco Institute Of Technology
11-2020
B.Com -
Malnad Education Society
11-2018
Skills
- Time management
- Team Player
- Adaptability
- Employee transfers
- DocuSign usage
- Training delivery
- Quality auditing
- Process improvement
- Data validation
- Stakeholder communication
- Team leadership
- Problem solving
- Attention to detail
- Self-motivation and discipline
- Deadline oriented mindset
Accomplishments
- Recognized as outstanding performer for exceeding targets.
- Consistently delivered exceptional service, exceeded performance expectations and made a significant impact on driving business growth.
- Received certificate for On the spot recognition for Outstanding Teamwork with Payroll.
- Received certificate for Outstanding Customer Service and Team work.
- Recognized as 3Q Top performer for the HR & Talent Transformation India Team.
Hobbies and Interests
- Dancing
- Cycling
- Cooking
Professional Qualification
US CMA (Cleared Part 1)
Personal details
- Languages: English and Kannada
- Date of Birth: April 3 1998
- Place: Bengaluru
Timeline
Process Delivery Specialist
IBM
03.2022 - Current
HR Assistant
Maintec Technologies Pvt Ltd
03.2021 - 10.2021
MBA - HR And Marketing
Don Bosco Institute Of Technology
B.Com -
Malnad Education Society
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