Summary
Overview
Work History
Education
Skills
Honors & Awards
Timeline
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Kavya Shankar

Kavya Shankar

Bangalore

Summary

Seasoned QA Manager with a strong background in leading high-performing teams and delivering exceptional software quality. Skilled in defining strategic vision, implementing effective test strategies, and driving process improvements to enhance engineering productivity and operational efficiency. Adept at managing large, complex projects by collaborating cross-functionally and leveraging a balanced approach of automation and manual testing. Passionate about mentoring and developing talent to achieve organizational goals.

Overview

8
8
years of professional experience

Work History

Amazon
Bangalore
11.2019 - Current
  • Started as QAE in Nov 2019 and promoted to QAE-2 in 2021, and transitioned to QA Manager II in December 2023.
  • Independently managed a QA team of 9 members, demonstrating effective hiring, development, and promotion of engineers.
  • Facilitated 5 promotions within the team.
  • Implemented mechanisms to enhance team connection survey scores, achieving over 85 in all themes and ranking in the top 25% for managerial themes.
  • Defined the strategic vision for the team, partnering with stakeholders to plan quarterly projects, manage resources, and create roadmaps for deliverables and automation.
  • Led the transition from manual testing to automation, developing over 5 major automation tools that have saved the team more than 20 hours weekly.
  • Drove process improvements in the CI/CD pipeline, collaborating with SDET to enhance stability and early issue detection.
  • Transitioned the team's focus from content validation to functionality and architecture-level validation, resulting in significant efficiency gains.
  • Provided technical guidance to QA team members on issues related to software development lifecycles.

Quality Assurance Engineer

Akamai Technologies
11.2018 - 10.2019
  • Worked on the Automatic Call Distribution project on CRM, responsible for analyzing the high call traffic and creating a Call Distribution software based on different parameters like language, location, CS skills, and other factors
  • Designed an automation framework using Selenium with a Page Object Model (POM) to automate the E2E scenarios

Software Engineer

China Soft International
10.2017 - 10.2018
  • Extensive experience in Automation Testing using Selenium (IntelliJ) and Unified Functional Testing (12.02) for development, maintenance, and execution of automation scripts.
  • Proficient in debugging complex PL/SQL stored procedures involving in-depth data analysis, triggers, and views as per business requirements.
  • Expertise in Automation Testing Tools: Selenium, Macros (MS Excel), Java 1.6.
  • Profound knowledge across the STLC cycle, including Requirement Analysis, Estimation, Test Planning, Product testing, and Defect analysis.

Associate Software Engineer

Huawei Technologies
09.2016 - 10.2017
  • Hands-on experience in manual and Selenium automation testing (Maven, TestNG, and Jenkins framework).
  • Expertise in Web Application testing, TT (Trouble Ticket) Testing module, Database testing (PL/SQL developer 11g), and Web service testing using SoapUI and TCL language.
  • Worked on IVR, SMS, and USSD Modules, including installation of software (CTI), server handling (WinSCP and PuTTY), and Linux OS.

Education

Bachelor of Engineering (B.E.) - Electronics and Communications Engineering

Sapthagiri College of Engineering
08-2016

12th Standard - PCMB

Jindal First Grade College For Women
Tumkur
05-2012

Skills

  • Leading and mentoring teams
  • Managing larger teams
  • Defining test strategies
  • Setting up CI/CD pipelines
  • Implementing best practices
  • Analytical skills
  • Problem-solving skills
  • Data-driven decision-making
  • Communication
  • Stakeholder management
  • Retail industry knowledge
  • Ecommerce industry knowledge
  • Customer-centric application testing
  • Manual testing
  • Automated testing frameworks
  • Selenium
  • Appium
  • TestNG
  • Database testing
  • Machine learning
  • Webservice testing
  • Linux
  • Core Java
  • PL/SQL 11g
  • MS Excel
  • Jenkins
  • Database testing
  • Machine learning
  • Webservice testing
  • Linux
  • Core Java
  • PL/SQL 11g
  • MS Excel
  • HTML 5
  • Jenkins

Honors & Awards

  • Best Engineering Project, Siemens Health Care, 08/01/16
  • Best Offshore Delivery Member, China Soft Interfusion India, 08/01/18
  • Energy Bean Award, Huawei Technologies, 03/01/18

Timeline

Amazon
11.2019 - Current

Quality Assurance Engineer

Akamai Technologies
11.2018 - 10.2019

Software Engineer

China Soft International
10.2017 - 10.2018

Associate Software Engineer

Huawei Technologies
09.2016 - 10.2017

Bachelor of Engineering (B.E.) - Electronics and Communications Engineering

Sapthagiri College of Engineering

12th Standard - PCMB

Jindal First Grade College For Women

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Kavya Shankar