Kavya Shree
Bengaluru
Summary
Driven Product Manager with 3+ years of work experience and a strong foundation in marketplace operations and data analysis. Notable for implementing automated solutions that improve efficiency and partner engagement, ready to leverage expertise in strategic planning and automation for impactful business outcomes.
Overview
4
4
years of professional experience
Work History
Product Manager
Urban Company
Bengaluru
07.2023 - Current
- Developed AI-powered voicebot workflows to automate partner onboarding processes, enhancing scheduling and referral generation previously managed by manual agents
- Automated 90% of operational calls, reducing human agent costs by 50% while scaling onboarding operations to support 3,000+ new partners every month
- Increased partner referral generation by 40% by designing automated referral capture workflows within onboarding journeys
- Scaled partner personal loan portfolio from Rs. 1 Cr to Rs. 8 Cr in monthly disbursals, providing credit access to over 50,000 service partners across categories
- Led the Axis Bank payout integration ensuring 100% of payouts were initiated before noon and improving partner payout reliability
Business Analyst Intern
Kearney
Gurugram
01.2023 - 06.2023
- Led Generative AI hackathon for 1,000+ employees, generating 20+ potential GenAI use cases for Fortune 500 Oil & Gas client focused on pricing, forecasting, and operational optimization.
- Developed predictive petrochemical pricing model that revealed Rs. 60 Cr profit opportunity through analysis of market signals, demand patterns, and commodity price movements.
Software Developer Intern
Jio Haptik
Mumbai
01.2022 - 04.2022
- Enhanced sales conversions by 12% by developing the components for the user interface of a chatbot builder.
- Generated a 20% revenue increase by revamping the chatbot interface using the agile methodologies that offered
increased flexibility to third parties - Developed interactive chatbots using JavaScript and Node.js frameworks.
- Collaborated with cross-functional teams to enhance user experience and functionality.
- Implemented API integrations for improved data exchange between systems.
Education
Bachelor of Engineering Technology -
Birla Institute of Technology And Science (BITS)
Pilani, India05-2023
Skills
- Product strategy and marketplace operations
- Funnel analysis
- A/B testing
- SQL and data analysis
- Technical: API integrations
- Tools: Figma, Notion, Jira
- GPT-4, ElevenLabs, voicebot automation
- Stakeholder management
Affiliations
Wipro Bengaluru Marathon 2025 (21.1 KM)
Timeline
Product Manager
Urban Company
07.2023 - Current
Business Analyst Intern
Kearney
01.2023 - 06.2023
Software Developer Intern
Jio Haptik
01.2022 - 04.2022
Bachelor of Engineering Technology -
Birla Institute of Technology And Science (BITS)