Keenan S. Ashby

Was here on a Temporary Contract

• Planned and implemented upgrades to system hardware and software.
• Evaluated software products to determine compatibility with existing systems.
• Installed and configured network printers and other peripheral devices.
• Diagnosed and resolved hardware and software issues.
• Maintained flexible schedule and responded to after-hours and weekend emergencies.
• Managed onboarding and offboarding of employees.
• Worked with users to determine areas of technology in need of improved usability.

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
• Loaded and unloaded delivery trucks promptly for further distribution.
• Packaged and shipped orders accurately to promote safe and quick delivery to customers.
• Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
• Received and processed incoming stock to keep inventory levels accurate and up-to-date.
• Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
• Conducted research to address shipping errors and packaging mistakes.

• Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
• Greeted customers and answered questions about oil changes and other services.
• Kept shop areas neat, clean, and free of safety hazards.
• Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.

• Educated employees on register use, merchandising, and customer service.
• Provided extraordinary customer service to clients.
• Conducted customer service training sessions for new team members.
• Utilized exceptional customer service skills to satisfy all needs.
• Displayed very good communication and customer service skills.