Badminton
Keerat Onkar Singh
Assistant Manager
Amritsar
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
8
8
Certifications
4
4
Languages
Work History
MANAGER, Assistant Operations Manager, Management Trainee
BOMA HOTEL
STRASBOURG
2021.02 - 2022.04
- Work in conjunction with managers and on all aspects of property’s agenda
- Ensuring excellent service is provided to all guests/visitors to property
- Aided guests with check-in and check-out procedures
- Accommodated basic service requests
- Transferred special reservations to front desk managers
- Observing and learning from experienced staff members
- Gaining knowledge of company policies, protocols, and processes
- Maintaining positive working environment for employees.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
City On Pedals
Statusbrew
Amritsar
2019.08 - 2020.01
- Developed strong communication and organizational skills through working on group projects.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with strong work ethic.
- Developed strong organizational and communication skills through coursework and volunteer activities.
General Management Trainee
APEEJAY THE PARK
MUMBAI
2018.06 - 2019.07
- Took specialized classes focusing on negotiations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend and holiday shifts.
- Organized and detail-oriented with strong work ethic.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Internship
Oberoi Hotels
Delhi
2016.07 - 2016.12
- Completed research, compiled data, updated profiles on Opera Software
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Interacted with customers by phone, email, or in-person to provide information.
Education
Masters in Management - Hotel And Motel Management
Em Strasbourg
Strasbourg 2020.02 - 2022.03
Bachelor of Science - Tourism Management
Ihm Pusa
New Delhi, India 2015.03 - 2018.03
High School Diploma -
Dav Public School
Amritsar 2012.01 - 2014.12
Skills
Interpersonal communicationsCustomer serviceMultitaskingTime managementQuick learner
Strategic planning
Cost analysis and savings
Verbal and written communication
Customer Relations
Operations support
Improvement initiatives
Negotiation
Tabla
Until High school Stag Performer
Accomplishments
Worked with Help Age India and Bhai Veer Singh Amritsar Spiritual Centre
Kudos from Oberoi Group,
WInner of LEADearthship (A TERI Genpact YOUTH Challenge)
Certificate of Merit Best Cadet A Certificate NATIONAL CADET CORPS
Certification
Analytics Academy: Google Analytics for Power Users
Interests
Music
Diplomacy
Timeline
Asset Management Virtual Experience Program JP MORGAN
2023-04
Analytics Academy: Google Analytics for Power Users
2023-01
BCG Data Science and Analytics Virtual Experience Program
2021-11
MANAGER, Assistant Operations Manager, Management Trainee
BOMA HOTEL
2021.02 - 2022.04
Alison Diploma in Hospitality Management
2020-03
Masters in Management - Hotel And Motel Management
Em Strasbourg
2020.02 - 2022.03
City On Pedals
Statusbrew
2019.08 - 2020.01
Diploma in Human Resources, HARVARD UNIVERSITY
2019-06
Alison Diploma In Legal Studies
2018-11
General Management Trainee
APEEJAY THE PARK
2018.06 - 2019.07
Coursera Diploma in Psychology
2017-01
Internship
Oberoi Hotels
2016.07 - 2016.12
Stanford University INTERNATIONAL WOMEN'S HEALTH AND HUMAN RIGHTS
2016-03
Bachelor of Science - Tourism Management
Ihm Pusa
2015.03 - 2018.03
High School Diploma -
Dav Public School
2012.01 - 2014.12