Keerthana Surendran
Virudhunagar
Summary
Dynamic Content Production Senior Analyst at Cognizant with expertise in HTML, CSS, and JavaScript. Proven track record in enhancing user experience and mentoring teams, leading to increased productivity. Skilled in client management and performance monitoring, delivering exceptional customer satisfaction while driving project success through effective communication and collaboration.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Content Production Senior Analyst
Cognizant
01.2019 - Current
- Coded using HTML, CSS, and JavaScript to develop features for both mobile and desktop platforms.
- Designed and updated layouts to meet usability and performance requirements.
- Partnered with project team members to identify and quickly address problems.
- Monitored project progress, identified risks and took corrective action as needed.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Intern
National Informatics Centre
11.2016 - 01.2017
- Developed Web Application for Girl Child Welfare Scheme(Under Government Schemes).
Intern
Cognizant
01.2019 - 05.2019
- Analyzed problems and worked with teams to develop solutions.
- Explored new technologies and approaches to streamline processes.
- Developed e-mail templates and migrated it across devices.
Education
Bachelor of Engineering - Computer Science And Engineering
Thiagarajar College of Engineering
Madurai, India05-2019
Skills
- Client management
- Performance monitoring
- CMS platforms
- HTML
- Jira and confluence
- Git proficiency
- CSS
- Verbal and written communication
- Javascript
- Front end web development
- SEO principles
- CSS proficiency
Accomplishments
- Supervised team of 8 team members.
- Star of the month
- Customer Relations - Earned highest marks for customer satisfaction
Certification
- Version Control by Meta
- Programming with Javascript by Meta
- HTML and CSS in depth by Meta
- Basic GIT and GitHub - essentials by Udemy
Hobbies
Reading Books
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Timeline
Content Production Senior Analyst
Cognizant
01.2019 - Current
Intern
Cognizant
01.2019 - 05.2019
Intern
National Informatics Centre
11.2016 - 01.2017
Bachelor of Engineering - Computer Science And Engineering
Thiagarajar College of Engineering
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