Keerthi Gadde
Hyderabad
Summary
An accomplished ISTQB certified QA professional with 16 years of extensive experience in software testing across multiple domains including Banking, Insurance, Digitalization, E-commerce, Financial Services, Telecom, Human Resources, Travel, and Entertainment. Adapt in Agile (Scrum), Waterfall, V-Model, and bespoke methodologies. Experienced in leading QA teams to deliver high-quality software solutions. Proven track record in developing and implementing robust testing strategies, identifying issues early, and ensuring seamless user experiences. Committed to fostering collaborative environments and driving continuous improvement in testing processes.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Quality Assurance Lead
Nationwide Building Society
, UK
01.2025 - Current
- Console Testing: Own the quality of the humanoid operator console — front-end behaviour, API contracts, edge cases, and the user-facing flows operators rely on.
- Inference Infrastructure: Test the inference servers and model-serving stack — latency, throughput, failover, version rollouts.
- Backend Services: Validate backend services and their APIs — auth, data pipelines, telemetry, fleet management — including contract testing and integration testing.
- Test Automation: Design and implement automated test suites that run in CI/CD; expand coverage as the platform grows.
- Quality Strategy: Define test methods, quality criteria, and metrics; participate in shaping the overall testing strategy for the software platform.
- Documentation: Document tests in our test tracking system and keep internal documentation accurate.
Quality Assurance Test Lead
NEOM
Riyadh, Saudi Arabia
08.2023 - 01.2025
- Led quality assurance strategy for NEOM's Digital Locker application, ensuring reliability, security, and accessibility.
- Designed and executed test plans, test cases, and test scenarios covering functional testing, regression testing, system testing, integration testing, UAT, performance, and security testing.
- Managed end-to-end Pega testing: App Studio configurations, workflow validations, decision rules, and Next-Best-Action strategies.
- Performed SQL/NoSQL database testing (data validation, joins, CRUD operations, stored procedures) to ensure backend data integrity.
- Conducted API testing (REST, SOAP) using Postman and validated integrations with external services.
- Collaborated with development teams, product managers, vendors, and customers in Agile/Scrum and Kanban ceremonies: sprint planning, stand-ups, retrospectives, and defect triage.
- Supported test automation efforts, preparing smoke and regression test scenarios, and integrating with CI/CD pipelines.
- Coordinated onboarding/offboarding of QA team members and mentored junior testers on QA best practices.
- Delivered QA estimates, timelines, and progress reports, ensuring projects met quality and delivery targets.
- Conducted product demos and sprint reviews, gathering stakeholder feedback.
- Utilised HP QC, Jira, TestRail, and Microsoft Excel for defect management, test tracking, and reporting.
- Ensured compliance with QA standards, industry best practices, and cloud platforms (AWS, Azure, GCP) throughout the project lifecycle.
- Applied defect management, troubleshooting, and root cause analysis to resolve critical issues efficiently.
Quality Assurance Lead
JD Williams Group
, UK
02.2022 - 07.2023
- Company Overview: JD Williams is a prominent e-commerce platform based in the UK, renowned for providing a sophisticated online boutique shopping experience tailored specifically for women.
- Automating Swagger and DynamoDB application using Selenium automation tool with JAVA.
- Participated in creating new scripts for automation.
- Using POSTMAN for API Testing.
- Participated in the Scrum discussions and meetings.
- Experience in using AWS API tools support test automation.
- Using continuous Integration methods to automatically run the test suite on each successful build.
- Managing testing Adhoc /Regression testing on different browsers for the web application.
- Articulate in tracking and log the defects using JIRA.
- Communicating with developers regarding the User stories and functionalities.
- Handling status updates, reporting bugs and following them up till closure and Error Monitoring.
- Through my leadership and contributions, I played a vital role in ensuring the quality and reliability of the JD Williams e-commerce platform, ultimately enhancing the shopping experience for customers and driving business success.
- JD Williams is a prominent e-commerce platform based in the UK, renowned for providing a sophisticated online boutique shopping experience tailored specifically for women.
Quality Analyst Lead
Omnicom Balfour Beatty
York, UK
01.2019 - 11.2021
- Company Overview: To meet the demands of modern railway maintainers, Balfour Beatty has enhanced its market-leading ClearRoute clearance software with a more modern iteration - ClearRoute 2.
- Automating the desktop application using Ranorex automation tool using JAVA.
- Automating web application using Selenium with JAVA.
- Participated in the maintenance and debugging of the Ranorex scripts.
- Using POSTMAN for API Testing.
- Participated in the Scrum discussions and meetings.
- Preparing the test cases.
- Managing testing Adhoc /Regression testing on different browsers for the web application.
- Articulate in tracking and log the defects using JIRA.
- Collaborating with the development team to contribute to defect prevention practices.
- Handling status updates, reporting bugs and following them up till closure and Error Monitoring.
- Through my leadership and contributions, I played a vital role in ensuring the quality and reliability of ClearRoute 2, ultimately contributing to the efficiency and safety of railway maintenance operations.
- To meet the demands of modern railway maintainers, Balfour Beatty has enhanced its market-leading ClearRoute clearance software with a more modern iteration - ClearRoute 2.
Automation Test Engineer
Tele Ware
Thirsk, UK
08.2018 - 01.2019
Senior Quality Engineer
DST Worldwide Services
India
08.2013 - 03.2018
System Analyst
Sonata Software Ltd.
India
11.2010 - 05.2012
Jr. Software Engineer
Metanoia Software Solution
India
01.2010 - 10.2010
QA Consultant
Kenexa Technologies
India
05.2008 - 12.2009
Education
B.Tech. - Computer Science and Information Technology
JNT University
01-2007
Skills
- QA Leadership & Team Management
- AI-enabled Testing (Test Case Generation, API Test Design, Defect Analysis, Test Data Generation, Regression Planning)
- Microservices applications testing
- Automation Framework Design & Maintenance
- Selenium Automation (Java, TestNG, Cucumber BDD)
- Pega Application Testing
- API & Backend Testing (REST APIs, Postman)
- Functional, Integration, UAT & End-to-End Testing
- Amazon DynamoDB & Backend Validation
- Performance Testing (JMeter)
- CI/CD, Jenkins, Docker
- BrowserStack (Cloud Testing)
- Git, JIRA, ELK (Kibana)
- Cloud-Based Testing
- Stakeholder & Client Management
- Test Planning, Test Execution & Quality Engineering
- Reporting, Metrics & Dashboard Development
Certification
- ISTQB Certification
- Certified Pega Decisioning Consultant
- Certified Pega Business Architect
- TCS internal : Usability testing, Six Sigma, Digital Process Transformatoin, Agile Way of Working, Project Management
Timeline
Quality Assurance Lead
Nationwide Building Society
01.2025 - Current
Quality Assurance Test Lead
NEOM
08.2023 - 01.2025
Quality Assurance Lead
JD Williams Group
02.2022 - 07.2023
Quality Analyst Lead
Omnicom Balfour Beatty
01.2019 - 11.2021
Automation Test Engineer
Tele Ware
08.2018 - 01.2019
Senior Quality Engineer
DST Worldwide Services
08.2013 - 03.2018
System Analyst
Sonata Software Ltd.
11.2010 - 05.2012
Jr. Software Engineer
Metanoia Software Solution
01.2010 - 10.2010
QA Consultant
Kenexa Technologies
05.2008 - 12.2009
B.Tech. - Computer Science and Information Technology
JNT University