Keerthi Nikitha
Visakhapatnam
Summary
KYC/AML Compliance Analyst with expertise in transaction analysis and fraud detection. Demonstrated ability to enhance risk assessment processes and ensure regulatory compliance. Proven track record of delivering actionable insights to mitigate risks.
Overview
7
7
years of professional experience
Work History
Kyc/AML Compliance Analyst
Concentrix Daksh Pvt.Ltd
Bangalore
06.2025 - Current
- Analyzed customer transactions for suspicious activity and compliance risks.
- Assisted in creating detailed reports on AML findings and recommendations.
- Monitored compliance with regulatory requirements and internal policies.
- Documented investigations and maintained accurate records of findings.
- Conducted research on emerging AML trends and best practices.
Risk Investigation Analyst
Amazon
Hyderabad
09.2022 - 03.2025
- Analyzed risk data to identify potential fraud patterns and trends.
- Collaborated with cross-functional teams to improve investigation processes.
- Conducted in-depth investigations into customer accounts for suspicious activity.
- Trained team members on best practices in risk assessment methodologies.
Customer Operations Specialist
Uber Technologies
Visakhapatnam
03.2021 - 09.2022
- Managed customer inquiries through various communication channels effectively.
- Provided training and support to new team members on operational processes.
- Developed standard operating procedures for handling complex customer situations.
- Escalated critical issues to ensure timely resolution and maintain service quality.
Customer Support Specialist
Tech Mahindra
Visakhapatnam
08.2018 - 07.2019
- Managed customer complaints through effective communication and problem-solving.
- Ensured timely follow-up with customers after issue resolution for feedback collection.
- Documented customer correspondence in CRM to track requests, problems, and solutions.
Education
Bachelor of Science - Electronics Communication Engineering
Bullayya Engineering For Women's
Visakhapatnam04-2017
Skills
- Transaction analysis
- Regulatory compliance
- Risk assessment
- Fraud detection
- Report writing
- Data interpretation
- Customer relationship management
- Training development
- Suspicious activity reporting
- Anti-money laundering
- Customer due diligence
- Transaction monitoring
- Know your customer
- AML regulations
- Audit support
- Internal controls
Timeline
Kyc/AML Compliance Analyst
Concentrix Daksh Pvt.Ltd
06.2025 - Current
Risk Investigation Analyst
Amazon
09.2022 - 03.2025
Customer Operations Specialist
Uber Technologies
03.2021 - 09.2022
Customer Support Specialist
Tech Mahindra
08.2018 - 07.2019
Bachelor of Science - Electronics Communication Engineering
Bullayya Engineering For Women's