Summary
Overview
Work History
Education
Skills
Certification
Volunteer work
Timeline
Generic

Kendall Jenkins

Clarksville

Summary

Detail-oriented and safety-focused UPS Hub Supervisor with hands-on experience leading high-volume outbound operations. Skilled in compliance monitoring, team coaching, and process improvement within regulated, time-sensitive environments. Demonstrated ability to enforce safety protocols, conduct internal audits, and train employees in Standard Operating Procedures. Proficient in Spanish, and experienced in working with diverse teams. Committed to quality, operational accuracy, and continuous improvement.

A true believer in UPS’s motto—“Moving our world forward by delivering what matters”—and passionate about upholding that mission in every aspect of the job. Eager to apply my skills in a healthcare compliance setting to support UPS Healthcare’s commitment to operational excellence and patient safety.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Line Supervisor

UPS
Louisville
09.2024 - Current
  • Supervise a team of outbound employees to ensure compliance with safety and package-handling protocols.
  • Monitor team adherence to operational SOPs, provide feedback, and implement corrective actions when necessary.
  • Coordinate with upper management to identify inefficiencies and implement procedural improvements.
  • Conduct informal safety audits, and train employees on regulatory procedures and company guidelines.
  • Communicate performance metrics and compliance expectations to ensure high operational standards.

Loader

UPS
Louisville
02.2023 - 09.2024
  • Inspected outbound containers to verify that ULD serviceability is met with quality standards.
  • Obtain, move, and sort products, materials, containers, and orders by hand
  • Load all boxes and other items safely and properly......

Host/Carryout

Boom Bozz Pizza and Watchbar
Louisville
06.2021 - 06.2023
  • Delivered professional guest experiences in a fast-paced environment.
  • Managed seating logistics and high-volume carryout orders under pressure.
  • Operated the POS system, ensured order accuracy, and resolved service issues professionally.
  • Operate cash registers to accept payments for food and beverages.
  • Communicating with management, peers, and customers.
  • Establishing and Maintaining Interpersonal Relationships.

Education

Associate of Arts - Radiography

Jefferson Community And Technical College
Louisville, KY
05-2026

Skills

  • Knowledge of operational compliance, safety regulations, and SOP enforcement
  • Experienced in internal audits, discrepancy reporting, and corrective action coordination
  • Strong written and verbal communication skills
  • Team supervision and coaching in high-pressure logistics settings
  • Attention to detail and process-oriented thinking
  • Microsoft Office (Word, Excel, Teams), UPS internal tracking systems (Power BI, eHAS, SCADA, etc)
  • Experience in training delivery and quality documentation support
  • Proficient in delivering exceptional customer service and addressing client needs

Certification

  • CPR certified
  • TEFL certifiied

Volunteer work

Volunteer English TeacherOnline and In-PersonPast Year

  • Taught English to immigrants, focusing on communication skills, grammar, and practical language use.
  • Developed lesson plans and provided personalized instruction to meet students’ diverse needs.
  • Created a supportive and inclusive learning environment, encouraging student engagement and confidence.
  • Adapted teaching methods to accommodate varying language proficiencies and learning styles.

Timeline

Front Line Supervisor

UPS
09.2024 - Current

Loader

UPS
02.2023 - 09.2024

Host/Carryout

Boom Bozz Pizza and Watchbar
06.2021 - 06.2023

Associate of Arts - Radiography

Jefferson Community And Technical College
Kendall Jenkins