Proactive professional with 32+ years of experience and a proven knowledge of production planning, warehouse management, and safety management. Aiming to leverage my skills to successfully fill the Manager, Operations role at your company.
Overview
34
34
years of professional experience
1
1
Certification
Work History
OPERATIONS and Sales
Amalgamated Plantation Pvt Ltd
06.2020 - 12.2021
Managed and enhanced the sales and distribution network in the region of North India
Performed the direct sales for the profitability of the company
Coordinated between the dealers and the company for sales and supply of teas.
PLANT MANAGER
Goodricke Tea
01.2016 - 01.2019
Offering a career in directing entire gamut of packing operations with key focus on top/bottom-line profitability by ensuring optimal resource utilization
Maintained packaging order, set packaging schedules, resolved packaging issues on production line, and identified ways to improve efficiency of packaging processes
Direct and coordinate production, processing, and distribution activities of industrial organizations
Ensured all the operations are well managed and performed in the plant.
ESTATE MANAGER
Goodricke Group Ltd
05.1993 - 04.2016
Performed the managerial functions of planning, manufacturing, administration, and worker welfare in Tea Estates
Planted high-yielding/quality clones as well as assisted in the factory manufacturing while working with M/s Goodricke Group Ltd
Worked as the manager of the two estates: Barnesbeg Tea Garden of M/s Goodricke Group Ltd, In Darjeeling, which is certified Bio – Organic Garden and Leesh River Tea Garden of M/s Goodricke Group Ltd
In Leesh River TG did the upgradation of factory machinery for CTC and installation of Green Tea Machinery
Achieved the Best Quality Processing awards consecutively in 2011 as well as 2012
Experience in handling all types of situations with patience in running a Tea Estate.
ASSISTANT MANAGER
M/s SSK Exports Ltd.
04.1988 - 04.1993
Experience of managing functions of Plantation of large areas and Administration of Estates operation while working as a Field Assistant Manager
Displaying good decision-making & Management skills with attention to details
Planned and executed welfare activities across the estate.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG
<ul><li>Achieving & exceeding Business goals and targets. Decide and implement region specific innovative strategies to meet business targets</li><li>Managing and supporting the effective deployment of sales team with respect to the geographical area, exploring new markets and in allocating resources to most profitable opportunities.</li><li>Identifying the need of sales training, analyzing changing market trends, channel deployment etc.</li><li>Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work.</li><li>Recruiting and retaining high performers.</li><li>Ensuring highest levels of employee relationship, motivation & engagement to drive results & elevated levels of employee satisfaction.</li><li>Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations, Responsible for the quality of portfolio.</li></ul> at Clix Capital Services Pvt Ltd.<ul><li>Achieving & exceeding Business goals and targets. Decide and implement region specific innovative strategies to meet business targets</li><li>Managing and supporting the effective deployment of sales team with respect to the geographical area, exploring new markets and in allocating resources to most profitable opportunities.</li><li>Identifying the need of sales training, analyzing changing market trends, channel deployment etc.</li><li>Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work.</li><li>Recruiting and retaining high performers.</li><li>Ensuring highest levels of employee relationship, motivation & engagement to drive results & elevated levels of employee satisfaction.</li><li>Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations, Responsible for the quality of portfolio.</li></ul> at Clix Capital Services Pvt Ltd.