KESHAV GUPTA
Customer Calling Representative
Delhi
Summary
Graduate with experience in sale, customer support and services, ability to come up with solutions to difficult situations through problem solving skills.
CAREER OBJECTIVE: To associate in a growth oriented organization where I contribute to business goals and expand by skill set through optimum utilization of knowledge.
Overview
11
11
years of professional experience
16
16
years of post-secondary education
Work History
Customer Support Representative
Cotgin IT Solution PVT LTD
New Delhi
09.2021 - Current
- Providing support to customer for quires
- Selling product to customers via online mode
- Providing services to customer and solving their issues regarding the product
Customer Support Representative
Shree Balaji Enterprises
New Delhi
06.2012 - 08.2021
- Providing support to customer for quires via calling network
- Co-ordination for transport related requirements of office
- Selling product to customers via online channel
- Providing services to customer and solving their issues regarding the product through customer calling board
Education
B.COM - Accounting
Delhi University
Delhi 01.2008 - 01.2012
12th -
C.B.S.E. Board
Delhi 01.2006 - 01.2008
10th -
C.B.S.E. Board
Delhi 01.1996 - 01.2006
Skills
Basic Knowledge of Computerundefined
Timeline
Customer Support Representative
Cotgin IT Solution PVT LTD
09.2021 - Current
Customer Support Representative
Shree Balaji Enterprises
06.2012 - 08.2021
B.COM - Accounting
Delhi University
01.2008 - 01.2012
12th -
C.B.S.E. Board
01.2006 - 01.2008
10th -
C.B.S.E. Board
01.1996 - 01.2006
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