Keshav Kumar
Palwal
Summary
Results-driven Logistics Development and Management professional with 14 years of experience in telecom and logistics. Specialises in optimising supply chain processes and enhancing operational efficiency. Led complex projects and cross-functional teams to achieve strategic objectives while driving profitability through effective negotiations and upselling.
Overview
15
15
years of professional experience
Work History
Assistant Manager Billing
Sampark India Logistics Limited
Faridabad, India
02.2026 - Current
- Oversee end-to-end billing operations, confirming accuracy and compliance with internal standards and client SLAs.
- Spearhead revenue assurance and reconciliation protocols to identify leakages and improve cash flow.
- Drove revenue growth through cross-leadership coordination for strategic plan implementation.
- Reduced complaint outcomes by directing resolution of escalated cases with professional solutions.
- Enhanced service quality through staff performance monitoring and tailored development plans.
- Boosted customer experience by implementing weekly targets and conducting team feedback reviews.
- Oversaw dispute resolution and team performance to uphold operational precision standards.
Billing Manager
NWCC- North West Carrying Company LLP
Gurgaon, Haryana
07.2018 - 01.2026
- Ensured timely billing for all clients, adhering to contractual agreements and enhancing cash flow.
- Oversaw the billing process to ensure accuracy.
- Prepared detailed monthly billing reports for senior management, highlighting revenue trends, outstanding issues, and potential areas for improvement.
- Led a team of billing specialists, providing training, supervision, and performance evaluations to maintain high standards of accuracy and service.
- Compiled comprehensive reports for management, highlighting key billing activities and trends to support strategic decision-making.
- Manage month-end, quarter-end, and year-end closes with strict deadlines.
- Oversight of intercompany accounting including invoicing, credit and collections.
- Processed and issued accurate invoices to clients, maintaining a high level of precision in billing details.
- Reconciled billing discrepancies by liaising with internal departments and clients, fostering positive relationships.
- Analysed billing processes and implemented improvements, resulting in a 15% reduction in processing time and increased cash flow.
- Automate and streamline processes, develop metrics, and assist in initiatives to roll out new procedures.
- Collaborated with external auditors during annual audits, providing all necessary documentation and explanations to ensure compliance with financial regulations.
- Reviewed and authorised contract and service agreements, ensuring compliance with billing policies and revenue recognition standards.
- Liaised with IT department to upgrade billing software, significantly improving automation and accuracy in billing functions.
- Contacted clients to ensure timely follow-up on purchase orders.
- Coordinated with branches to facilitate timely client billing.
- Oversaw customer portal enhancements, improving functionality and accessibility for users, leading to increased client satisfaction.
- Facilitated seamless integration of new clients into the billing system, from initial setup to ongoing management and support.
- Completed detailed reviews of accounts and bookkeeping records to verify compliance with standards.
- Analysed customer feedback on billing issues, identifying patterns and implementing corrective measures to prevent recurrence.
- Skilled at multitasking and working for long hours.
- Manage SOX compliance.
- Helped departmental managers develop and optimize inventory controls.
- Oversaw the transition to electronic invoicing, reducing paper waste and improving environmental sustainability.
- Collaborated with the IT department to troubleshoot billing software issues, maintaining operational continuity.
- Oversaw the CCD operations to ensure effective management.
- Managing Price Difference Credit Note.
- Oversaw activities within corporate office.
- Helped departmental managers develop and optimize inventory controls.
- Oversaw the transition to electronic invoicing, reducing paper waste and improving environmental sustainability.
- Collaborated with the IT department to troubleshoot billing software issues, maintaining operational continuity.
- Reviewed and authorised contract and service agreements, ensuring compliance with billing policies and revenue recognition standards.
Project Billing Head (airtel)
Precise Logistic Solutions
Gurgaon, Haryana
03.2015 - 07.2018
- Partnered with team members to meet and exceed target results
- Resolved complaints through effective communication and problem-solving
- Facilitated daily operations at head office to ensure smooth workflow
- Maintained clean, safe working environments to eliminate accident risks.
Logistics Coordinator
Precise Logistic Solutions
Delhi, Delhi-NCR
03.2015 - 08.2015
Senior Executive
Drive India Enterprise Solutions Ltd.
Jaipur, Rajasthan
09.2014 - 03.2015
WH In-charge
OM Telecom Logistics Pvt. Ltd
Jaipur, Rajasthan
01.2014 - 09.2014
Executive
OM Telecom Logistics Pvt. Ltd
Jaipur, Rajasthan
01.2012 - 12.2013
Education
Bachelor of Arts - Bachelor of Arts
Pt. Jawaharlal Nehru College
Faridabad, HR01-2013
Diploma - Master connect In Hardware Networking & Security System
IACM Palwal
PalwalSkills
- Billing process optimisation
- Billing compliance awareness
- Client invoice management
- Accounts reconciliation
- Financial reporting
- Cost analysis
- ERP systems
- Tally and WMS
- Microsoft Office
- Windows OS
- Internet and email proficiency
- MCSE and CCNA certifications
- Process improvement techniques
Language
English
Hindi
Timeline
Assistant Manager Billing
Sampark India Logistics Limited
02.2026 - Current
Billing Manager
NWCC- North West Carrying Company LLP
07.2018 - 01.2026
Logistics Coordinator
Precise Logistic Solutions
03.2015 - 08.2015
Project Billing Head (airtel)
Precise Logistic Solutions
03.2015 - 07.2018
Senior Executive
Drive India Enterprise Solutions Ltd.
09.2014 - 03.2015
WH In-charge
OM Telecom Logistics Pvt. Ltd
01.2014 - 09.2014
Executive
OM Telecom Logistics Pvt. Ltd
01.2012 - 12.2013
Bachelor of Arts - Bachelor of Arts
Pt. Jawaharlal Nehru College
Diploma - Master connect In Hardware Networking & Security System
IACM Palwal