Detail-oriented professional specializing in document management, billing procedures, and workflow optimization. Committed to enhancing team collaboration and generating accurate reports to streamline operations.
Overview
4023
4023
years of post-secondary education
Work History
Back Office Assistant
Neval dockyard
Mumbai
Processed incoming and outgoing documentation for various departments.
Supported team members by preparing reports and presentations.
Managed back office workflow processes including document preparation, scanning and archiving activities.
Assisted with the daily operations of the back office by organizing, filing and distributing documents.
Answered incoming calls from customers and responded to inquiries in a professional manner.
Billing Assistant
K.M.ENTERPRISE
MUMBAI
Processed billing statements for customer accounts efficiently and accurately.
Assisted in resolving customer inquiries related to billing issues promptly.
Maintained organized records of invoices and payment transactions regularly.
Collaborated with team members to streamline billing procedures effectively.
Utilized billing software to generate reports and track payment status consistently.
Communicated with clients regarding billing discrepancies and adjustments clearly.
Provided administrative support by filing and organizing billing documentation systematically.
Organized, opened and filed incoming mail.
Generated and sent invoices, reminders and notices to customers and third parties.
Followed up on unpaid invoices to ensure timely collection of payments due.