KEVAL TANNA
Assistant Store Manager
Summary
Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Assistant Store Manager
Bluestone Jewellery Lifestyle
07.2024 - Current
- Drive sales and performance, ensuring the store meets and exceeds targets.
- Oversee store operations, inventory, and adherence to brand standards. Cultivate strong customer relationships, enhancing brand loyalty.
- Lead, train, and motivate a high-performing team to deliver excellence.
- Cultivate strong customer relationships, enhancing brand loyalty.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Boutique Operations Specialist
Tanishq - Satellite
10.2023 - 07.2024
- Inventory Management: Strong controls, zero shrinkages, regular PI, proper checks, prompt reporting, Merchandising Support, Stock analysis, Stock planning, Dead stock recognition, Quality control, Visual merchandising, Trend forecast
- Cashiering Controls: SOP compliance, verification, EOD reconciliation, timely settlements, accurate reporting
- Statutory Compliance & Audits: Full compliance, timely reporting, smooth audits, record maintenance, SOP adhering
- Data Analysis : Sales reports, Standardized templates, Data Validation
- Daily Operations : Task delegation, Process improvement, Kaizen implementation, KPI monitoring, Staff training, Complain resolution
- Sales Support: Timely billing, guidance, refunds processing, coordination for issue resolution
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
Commercial Officer
Reliance Jewels
02.2023 - 09.2023
- Inventory Management | Cashiering Controls | Statutory Compliance & Audits | Sales Support | Imprest Management | Scroll-DMS and GRN
Accounts & Admin
Honda Bigwing Rajkot South
09.2022 - 02.2023
- Recordkeeping | Cash Management | Bank Reconciliation | Financial Reporting | Invoicing | Inventory Control | Issue Resolution
Boutique Operations Specialist
Tanishq - Rajkot
10.2020 - 09.2022
- Inventory Management | Cashiering Controls | Statutory Compliance & Audits | Sales Support | Customer Order Incharge | Target Setting
Junior Accountant
Honda 2 Wheelers India
03.2016 - 10.2020
- Bookkeeping | Bank Reconciliation | Taxation | Financial Analysis | Office Management | Document Management | HR Support
Education
Master of Computer Application - Computer Applications
Kalinga University
Rajkot 01.2016 - 01.2018
Bachelor of Computer Applications - Computer Applications
Saurashtra University
Rajkot, India 01.2012 - 01.2015
Skills
Stock management
Store organization
Customer relations
Customer service
Store operations
Business development
Team management
Inventory control
Problem-solving
Loss prevention
Retail operations
References
Avinash Singh | Area Business Manager | Tanishq | 95990-42998
Keval Patel | Floor Manager | Tanishq - Satelite | 87586-07533
Timeline
Assistant Store Manager
Bluestone Jewellery Lifestyle
07.2024 - Current
Boutique Operations Specialist
Tanishq - Satellite
10.2023 - 07.2024
Commercial Officer
Reliance Jewels
02.2023 - 09.2023
Accounts & Admin
Honda Bigwing Rajkot South
09.2022 - 02.2023
Boutique Operations Specialist
Tanishq - Rajkot
10.2020 - 09.2022
Junior Accountant
Honda 2 Wheelers India
03.2016 - 10.2020
Master of Computer Application - Computer Applications
Kalinga University
01.2016 - 01.2018
Bachelor of Computer Applications - Computer Applications
Saurashtra University
01.2012 - 01.2015
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