KEVIN DSOUZA
Network Engineer/ Administrator.
Mumbai
Summary
Results-driven Network Engineer with 6 years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents. Reliable employee seeking Senior Network Engineer position. Offering excellent communication and good judgment.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Senior Network Support Engineer
Hansa Broadband PVT LTD
Mumbai
01.2022 - Current
- Daily Monitoring, Diagnosing and Resolving other Network and System Problems
- Organize and perform Upgrades, maintained on network components
- Providing L1/L2 level of troubleshoot when required
- Provide Continuous feedback to clients and affected parties and update all systems and portals as prescribed by Hansa
- Provide Remote support to on site Engineer and end user during installation or any troubleshoot
- Working 24*7 whenever there's any upgrades, new patching activity and installation of any networking equipment's
- Finalizing all the Network Topology under my acceptance
- Daily working on technologies and techniques like TCP/IP, routing protocols like OSPF, Lan, Wan, DNS, VPN, wireless, Linux and firewalls etc.
- Installed, maintained and supported network and voice-related hardware, software and communication links for design.
- Managed full network stacks and maintained uptimes of 100%.
Senior Production Support Engineer
TEKNO POINT MULTIMEDIA PVT LTD
Mumbai
05.2021 - 12.2021
- Leading L2 for our client IDFC,
- Troubleshoot various BOC issues on Daily bases
- Daily Monitoring Production, UAT servers checking health Availability, performance, CPU/RAM utilization etc
- Monitoring all the journey, API, Creations etc
- Daily cache cleaning on production servers
- Worked well independently and on a team to solve problems
- Monitoring production logs for different journey
- Technologies used Like Linux, SQL, Weblogic access etc
- Determined root causes of failures and recommended changes in designs, tolerances or processing methods.
L1 Network Engineer
Hiteck Networks
Mumbai
06.2016 - 05.2021
- Performed day-to-day LAN and WAN administrator maintenance and support
- Increased knowledge base for help desk staff by authoring documentation for system configuration and Troubleshooting
- Provided on-call support for network engineering duties
- Planned, implemented and maintained wireless network strategy and operation
- Provided consistent support through on-call rotation duty,
- Provided all required network documentation to inform management
- Configured networks for smooth, reliable operation to meet business processes and objectives.
- Provided network support services for devices such as hubs, bridges, routers and other hardware.
- Initiated and managed network test facilities to verify network hardness and resilience.
- Provided detailed network diagrams and procedural guidelines.
Education
Bachelor of Science - Information Technology
Bachelors of Science in Information Technology
Mumbai India 06.2016 - 06.2020
Master of Science - Information Technology
Masters Of Science in Information Technology
Mumbai India 07.2019 - Current
Skills
Linux
SQL
LAN switching technologies
Technical infrastructure upgrades
Packet trace analysis
Certification
CCNA - Cisco Certified Network Associate
Timeline
Senior Network Support Engineer
Hansa Broadband PVT LTD
01.2022 - Current
Senior Production Support Engineer
TEKNO POINT MULTIMEDIA PVT LTD
05.2021 - 12.2021
CCNA - Cisco Certified Network Associate
01-2021
Master of Science - Information Technology
Masters Of Science in Information Technology
07.2019 - Current
Bachelor of Science - Information Technology
Bachelors of Science in Information Technology
06.2016 - 06.2020
L1 Network Engineer
Hiteck Networks
06.2016 - 05.2021