Keyur Thakkar
Dhanera, Gujarat ,India
Summary
Highly motivated and experienced Food and Beverage professional with over 3 years of expertise in operations and service excellence within the hospitality industry. Proven track record in managing events, ensuring guest satisfaction, and meeting financial targets. Adept at team training, process improvement, and fostering guest loyalty. Seeking a challenging role in the UK hospitality sector to further enhance operational and guest experience standards.
Overview
1
1
Certification
Work history
Outlet Associate
Hyatt Regency (5-star hotel)
Ahmedabad
12 2018 - 05 2020
Outlet Associate, Chai Shop Restaurant.
- Delivered personalized service to corporate heads and high-profile delegates.
- Ensured seamless daily operations by coordinating team activities and managing guest preferences.
- Played a key role in enhancing the dining experience, contributing to repeat business.
Food and Beverage Associate
Hyatt Regency (5-star hotel)
Ahmedabad
05 2017 - 06 2018
Room Service Associate
- Accurately processed guest orders, ensuring dietary restrictions and special requests were communicated effectively to the kitchen.
- Maintained service area cleanliness and ensured timely preparation of service trays.
- Managed the cashier department and handled daily operational requisitions using BirchStreet.
Education
S.S.C - undefined
GUJARAT Board
BSS DIPLOMA - HOTEL MANAGEMENT
VIVEKANAND INSTITUTE OF HOTEL AND TOURISM MANAGEMENT
01.2017 - 05.2017
Skills
- Food & Beverage Operations
- Event Management and Coordination
- Guest Relations and Customer Service
- Team Training and Development
- Operational Process Improvement
- Budget Management and Cost Control
- Working Knowledge of Opera (Hospitality Software)
Certification
- Industrial Training – Radisson Blu Ahmedabad (2017)
- Certified Department Trainer – Hyatt Regency Ahmedabad
Languages
English (Fluent)
Hindi (Fluent)
Gujarati(Fluent)
Additional Information
Available for relocation to the UK. Right to work status can be provided upon request.
Timeline
BSS DIPLOMA - HOTEL MANAGEMENT
VIVEKANAND INSTITUTE OF HOTEL AND TOURISM MANAGEMENT
01.2017 - 05.2017
Outlet Associate
Hyatt Regency (5-star hotel)
12 2018 - 05 2020
Food and Beverage Associate
Hyatt Regency (5-star hotel)
05 2017 - 06 2018
S.S.C - undefined
GUJARAT Board