Khader Khan A
Chennai
Summary
Results-driven sales manager with expertise in team training and market expansion. Proven ability to develop effective sales strategies, enhance team performance, and drive revenue growth.
Overview
16
16
years of professional experience
Work History
Sales Manager
TATA CAPITAL LIMITED
Chennai
12.2023 - Current
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets, resulting in expanded customer base and increased revenue opportunities.
- Trained, coached, and mentored junior sales personnel, enhancing team capabilities and driving sales performance.
- Monitored industry trends and competitor activities to inform strategic decisions and maintain competitive advantage.
Business Development Manager
STANDARD CHARTERED BANK
Chennai
12.2016 - 12.2023
- Executed recruitment efforts to identify and onboard new channel partners, enhancing distribution network.
- Established and monitored daily, weekly, and monthly targets for channel, ensuring consistent achievement.
- Analyzed real-time market challenges and provided actionable solutions to address them.
- Product training and strengthening the team on product knowledge.
- Delivered presentations to MNC employees to sell personal loans and credit card accounts.
- I started career as a frontline, and later got promoted as Sales manager.
Relationship Manager
American Express Services India Limited
07.2015 - 11.2016
- Achieved acquisition and billing targets for super premium credit and charge cards.
- Increased penetration of high fee products to enhance overall profitability.
- Identified and pursued new sourcing opportunities, including corporate endorsements, to drive business growth.
- Resolved service issues to improve customer satisfaction. to minimize Customer Attrition.
- Monitored daily operations to ensure compliance with established standards.
Business Development Manager
1st Creation Interior Behalf of SAINT GOBIAN GYPROC
Chennai
02.2014 - 06.2015
- Identified potential clients and built relationships to negotiate contracts that expanded client base.
- Created presentations that effectively showcased offerings and attracted new business opportunities.
- Maintained a comprehensive database of existing customers and prospective leads to streamline outreach efforts.
Assistant Manager
Buzz work Business Service Pvt Ltd Behalf of STANDARD CHARTERED BANK
Chennai
07.2012 - 02.2014
- Facilitated the sale of Standard Chartered Bank credit cards to salaried employees by providing product information and answering inquiries.
- Explained credit card features, benefits, rewards programs, and incentives, enhancing customer understanding and engagement.
- Maintained records of customer accounts in a secure database system.
- Proposed innovative ideas and solutions that improved team effectiveness and achieved positive outcomes.
- Collaborated with diverse coworkers to meet goals and resolve product and service-related issues.
Corporate Salary Executive
HDFC BANK
Chennai
09.2010 - 07.2012
- Proactively identified and addressed customer needs to enhance satisfaction and loyalty.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated with cross-functional teams to align efforts and achieve shared objectives.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Executed daily operations with precision to ensure service quality and consistency.
Education
Bachelor of Science - MadrasUniversity
Quaid-e-Milleth College For Men of Arts And Science
Chennai05-2010
Skills
- Sales analytics
- Sales forecasting
- Strategic planning
- Team management
- Collaboration skills
- Communication proficiency
- Adaptability
- Strong work ethic
- Interpersonal skills
Languages
- English, C2
- Tamil, C2
- Hindi, Upper Intermediate
Accomplishments
- Maintaining the sales target level provided by the organization from 09/02/10 to present.
- Consistently maintained high customer satisfaction ratings.
- Created a highly effective new program that significantly impacted efficiency and improved operations.
- Top performer between 24-25, where I have achieved 4 Star of the Month awards and 1 COO award for Q1-25.
Personal Information
- Date of Birth: 03/08/90
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Muslim
Roles And Responsibilities
Oversee daily sales team initiatives, ensure team performance meets short-term goals, and provide hands-on mentorship., Daily Monitoring: Lead team meetings, track daily/weekly sales tasks, and resolve immediate hurdles or roadblocks., Sales Enablement: Conduct one-on-one coaching, role-playing, and on-the-job training to improve sales skills., Performance Tracking: Monitor individual rep metrics (e.g., number of cold calls, demo-to-close ratio)., Escalation Handling: Address client disputes or complex customer inquiries that need immediate attention.
Timeline
Sales Manager
TATA CAPITAL LIMITED
12.2023 - Current
Business Development Manager
STANDARD CHARTERED BANK
12.2016 - 12.2023
Relationship Manager
American Express Services India Limited
07.2015 - 11.2016
Business Development Manager
1st Creation Interior Behalf of SAINT GOBIAN GYPROC
02.2014 - 06.2015
Assistant Manager
Buzz work Business Service Pvt Ltd Behalf of STANDARD CHARTERED BANK
07.2012 - 02.2014
Corporate Salary Executive
HDFC BANK
09.2010 - 07.2012
Bachelor of Science - MadrasUniversity
Quaid-e-Milleth College For Men of Arts And Science