Khaimchand Soni

Achievements

• Onboarded 50+ Clients: Successfully brought over 50 clients into the company's portfolio across various business models, contributing to an Annual Recurring Revenue (ARR) of ~ ₹25 Crore.
• Diverse Business Models: Expanded the company's service offerings by onboarding clients for multiple business models, including Subcontracting, FK Minutes, C&F (Carry & Forward), BAAS (Brand as a Seller), Alphalite, and Vendor Flex.
• Category Growth: Integrated new categories like Food & Nutrition, Home Care, Batteries, Apparel, Pet, etc. Into the company's portfolio, ensuring a diverse range of offerings.

Key Responsibilities:

• Identifying and pursuing new business opportunities through market research, marketing, and referrals.
• Generating and following up on leads, establishing initial contact with potential clients, and setting up meetings or presentations.
• Managing a robust sales pipeline, tracking leads through the sales cycle, and ensuring timely follow-ups.
• Preparing and delivering business proposals, presentations.
• Negotiating contracts, pricing, and terms of service, ensuring mutual benefit for the company and the client.
• Maintaining strong relationships with existing clients, identifying upselling and cross-selling opportunities.
• Working closely with account management teams to ensure client satisfaction and retention.
• Collaborating with senior management to forecast revenue and develop business development plans aligned with company goals.
• Working closely with marketing and operations teams to ensure alignment of business development efforts with overall company objectives.
• Preparing regular reports on business development activities, including client acquisition, revenue growth, and key performance metrics.
  

• Managed an annual portfolio of ~80 Cr in BAU and ~200 Cr in Festive.
• Managed Cloudtail-Amazon portal, handled purchase orders (POs), price verification, and acceptance through Vendor Central.
• Oversaw procurement from brands, raised PO requests to the purchase department, and managed daily billings to Cloudtail.
• Scheduled appointments with Cloudtail Fulfillment Centers (FCs) through Vendor Central and ensured smooth alignment with warehouse operations.
• Ensured timely procurement and supply to ensure fill rates, and to avoid stocks getting piled up.
• Coordinated closely with brands, warehouse teams, and Cloudtail representatives.
• Planned monthly sales targets in alignment with brands and category points of contact.
• Managed inbound and outbound planning and coordinated with the central operations team to allocate capacities accordingly.
• Handled customer escalations from Amazon, ensuring timely resolution and customer satisfaction.
• Reconciled payments with Cloudtail and managed debits related to returns (RTV/RTO), customer return debits, and inventory losses.
• Used Vendor Central to generate reports, raise disputes, cases, and update costs as needed.
• Coordinated with Cloudtail to take up new APOBs, provided necessary documentation and support.
• Provided reports to brands as per their requirements and monitored key metrics for business alignment.

• Gained in-depth knowledge of the company's products and services to effectively communicate value propositions to clients.
• Acquired clients mainly for Flipkart's Alphalite - warehousing & Fulfillment services.
• Onboarded multiple categories/brands to the company's portfolio, i.e. Toy & SS, Sports & Fitness, BGM, Home & Kitchen appliances, etc.
• Led and managed the Crompton Pilot Project for warehousing and fulfillment, oversaw day-to-day operations, coordinated with internal teams, and ensured smooth execution.
• Achieved significant success in the project, leading to the expansion of Crompton's operations to PAN India locations, thereby contributing to the company's growth in new markets and regions.
• Followed up on leads, establishing initial contact with potential clients and setting up meetings or presentations.
• Did solutioning with clients, prepared and delivered business proposals, and presentations to client needs.
• Negotiated contracts, pricing, and terms of service.
• Maintained strong relationships with existing clients, identifying upselling and cross-selling opportunities.

• Played a key role in the implementation of the Pradhan Mantri Bhartiya Janaushadhi Pariyojana scheme.
• Monitored and managed the growth of the Pradhan Mantri Bhartiya Janaushadhi Pariyojana (PMBJP) in 6 states across India.
• Worked with the Finance team to reconcile accounts with distributors and claims settlement.
• Ensured timely processing of orders and claims.
• Coordinated with field staff across India for opening new Janaushadhi Kendras (PMBJKs) and achieving sales targets.
• Managed data for sales, incentives, and claims (Expiry, NOSQ) across India using SAP.
• Conducted follow-ups on collections and coordinated with distributors for claim settlements.
• Prepared presentations and organized seminars to spread awareness about the PMBJP scheme.