Seeking to associate with a progressive organization, which gives me a scope to learn more and Update knowledge skills that work for the benefit of the mankind and the society.
Hi, I’m
KHAJA MOHIUDDIN
Senior Process Associate
New Malakpet
Summary
Work History
Genpact
Process Associate
Job overview
- Worked for Genpact for 10 months as a Process Associate.
- Responsibilities
- Manage the operation and admin.
- Lead and motivate the team.
- Manage performance.
- Solve problems.
Sutherland Global Services
Account Management Specialist
03.2025 - 08.2025
Job overview
- Supported new Account Management Specialists as they acclimated to their roles, serving as a mentor and resource for best practices in the field.
- Identified potential risks within the portfolio of managed accounts, developing mitigation strategies to ensure continued success.
- Collaborated with cross-functional teams to deliver seamless service to clients, resolving issues promptly and efficiently.
- Strengthened client relationships by providing exceptional account management and timely issue resolution.
- Improved customer satisfaction by implementing strategic account plans and tailored solutions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
Education
St. Maryum High SchoolHyderabad
S.S.C
University Overview
Anwar-ul-Uloom Degree College
B.Com from Bachelor of Commerce
01.2021
University Overview
- Diploma courses in computer applications from GNITT.
- (1) ADCA.
- (2) Multimedia.
- GPA: 8.10
Success Junior College
Intermediate
01.2018
University Overview
Skills
Communication - Posses excellent communication and interpersonal traits Deals with internal and external customers at all levels via telephone and email, to ensure successful communication via actively listening and probing questions
Accomplishments
Accomplishments
- 1. Have been Rewarded for maintaining Productivity and Quality.
DECLARATION
DECLARATION
I hereby declare that the above written particulars are true to the best of my knowledge and belief. Place: Hyderabad. Date: 2023-04-25 (KHAJA MOHIUDDIN)Certification
PGDCA, Multimedia and JAVA
Timeline
Account Management Specialist
Sutherland Global Services
03.2025 - 08.2025
PGDCA, Multimedia and JAVA
09-2018
Process Associate
Genpact
St. Maryum High School
S.S.C
Anwar-ul-Uloom Degree College
B.Com from Bachelor of Commerce
Success Junior College
Intermediate
Similar Profiles
ARUNADEVI MARUNADEVI M
Role : Process Associate at GENPACTRole : Process Associate at GENPACT
Shoeb GhaziShoeb Ghazi
Process Associate at GenpactProcess Associate at Genpact
Nikhil Kumar AndrapuNikhil Kumar Andrapu
Management Trainee (RTR) at GenpactManagement Trainee (RTR) at Genpact
Punita CholaPunita Chola
Risk Analyst at GenpactRisk Analyst at Genpact
Leela Bhavani SLeela Bhavani S
Physiotherapist at GK Physiotherapy ClinicPhysiotherapist at GK Physiotherapy Clinic