Amadeus
Khalid Mehmood Bhat
Business Trainer
Delhi NCR,India
Summary
Skilled Training Specialist highly effective a conducting personal and group training sessions focused on topics related to travel industry, airline ticketing and GDS proficiency.[,[ Enthusiastic personality with a hands-on, creative style. Ready to apply 4+ years' experience to a challenging long-term position. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
3
3
Languages
Work History
Business Trainer
Webhelp India
04.2023
- Managed the administration of various training programs including scheduling sessions, tracking participant attendance, maintaining records of completion, and reporting results to senior leadership teams as necessary.
- Identified workflow deficiencies, formulating and implementing operational improvements at network level to improve individual owner experience.
- Collaborated with management teams to identify skills gaps and develop customized training solutions that addressed specific areas of improvement.
Lead trainer
IGT Solutions
01.2020 - 04.2023
- Developed and delivered up-to-date training information to enhance employee performance, boosting employee efficiency Number%.
- Trained and mentored Number new personnel hired to fulfill various roles.
- Assessed staff performance and training effectiveness, capitalizing on opportunities to develop new training programs and improve existing courses.
Relationship Manager
Hotel Paradise Gateway
01.2010 - 01.2019
- Participated in staff meetings to discuss innovative strategies to improve services.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
Education
B.A - undefined
Kashmir University
12th - undefined
10th - undefined
One year computer diploma - undefined
DOEACC
Three months course of Airport Ground Handling - undefined
LIVEWEL
Skills
Excellent verbal and writing communicationDedication towards workMultitaskingHonestyGDS/Ticketing knowledgeProficient in Sabre and Amadeus airline ticketingHandled ticketing, exchanges and refunds on Sabre and AmadeusTraining new hires PNR creation, exchanges and refunds voluntary and involuntaryUnderstand and interpret fare rules
Influencing skills
Lectures and Discussions imo
Training Method Development
Corporate Training Programs
Training material development
Needs Assessment
Personal Information
- Father's Name: Ghulam Mohammad Bhat
- Date of Birth: 01/01/1987
- Marital Status: Married
Software
Sabre
Farelogix
MS Office Suite
Timeline
Business Trainer
Webhelp India
04.2023
Lead trainer
IGT Solutions
01.2020 - 04.2023
Relationship Manager
Hotel Paradise Gateway
01.2010 - 01.2019
B.A - undefined
Kashmir University
12th - undefined
10th - undefined
One year computer diploma - undefined
DOEACC
Three months course of Airport Ground Handling - undefined
LIVEWEL