Khudavand Allabakash

IT Consultant specializing in manual testing within the Airline Domain, particularly with Amadeus GDS. Expertise in airline reservation management, including PNR creation, fare quoting, and ticket issuance. Demonstrated ability to resolve fare discrepancies and manage special service requests, ensuring compliance with airline SOPs.

• Amadeus Reservation Desktop
• Altea Departure Control System (Amadeus)
• Customer Management, Check-in Agent and Gate Agent

Experienced in performing manual testing activities within the airline domain while ensuring strict adherence to regulatory, industry, and airline-specific SOPs and compliance guidelines. Proficient in validating booking flows, fare calculations, ticket issuance, reissues, cancellations, and Interline E-Ticketing (IET) transactions in alignment with IATA regulations, data security policies, and operational standards. Skilled in maintaining audit-ready documentation of test scenarios, results, and defect logs to meet compliance and quality assurance benchmarks. Ensures thorough coverage of critical business processes, security protocols, and customer data protection requirements during testing cycles.

• English
• Hindi
• Telugu

Cultivated and maintained robust client relationships, understanding unique travel needs, ensuring client satisfaction, and expanding the client base.