Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Back Office Executive
Friends Enterprises
Thane
07.2023 - Current
Compiled and maintained records of customer accounts and invoices.
Processed customer orders accurately and efficiently in accordance with established procedures.
Assisted with daily operations such as ordering supplies and maintaining inventory levels.
Handled incoming calls from customers regarding inquiries or complaints.
Created reports on a weekly basis to track customer service metrics.
Managed database systems for tracking customer information and sales activity.
Maintained accurate financial records including invoices, payments, receipts and other transactions.
Maintained filing systems to organize operations and administration records.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Store Manager & HR Assistant
Friends Enterprises
Thane
09.2018 - 06.2023
Developed weekly schedules per payroll guidelines while accounting for employee and store needs
Effectively communicated with employees
Recorded notes about progress and changes to be made
Communicated with other store managers and supervisors
Responsible for the daily tasks of the store, schedules, accounting, displays, merchandise and stock orders are part of those responsibilities Maintained the store grounds cleaned the store
Store assistant
Sumeet Facilities Pvt. Ltd.
Mumbai
02.2015 - 03.2018
Served as a successful leader, promoting and achieving store success
Served as a helpful assistant to all office staff including the Accountant, Property Manager, Maintenance Manager, and Broker
Encouraged employees to do their best, and increased store productivity immensely
Answered phone calls and relayed messages to store personnel
Sent out monthly news letters detailing store events and promotions.
Education
MS-CIT -
02.2014
TALLY ERP 9.0 -
02.2014
B.com -
Pragati College, Dombivli East, University of Mumbai
11.2012
Skills
Computer Skill
Microsoft Excel
Time Management
Communication Skills
Ability To Work In A Team
Internet Research
Mail Routing
Spreadsheet Tracking
Report Preparation
Inventory Management
Data Entry
Records Management
Mail Management
Payroll Administration
Back Office Operations
Place Of Birth
Dombivli
Personal Information
Title: Store Manager
Date of Birth: 07/01/92
Gender: Male
Nationality: Indian
Languages
English, Good
Hindi, Very Good
Marathi, Very Good
Hobbies and Interests
Watching & playing Cricket
Timeline
Back Office Executive
Friends Enterprises
07.2023 - Current
Store Manager & HR Assistant
Friends Enterprises
09.2018 - 06.2023
Store assistant
Sumeet Facilities Pvt. Ltd.
02.2015 - 03.2018
MS-CIT -
TALLY ERP 9.0 -
B.com -
Pragati College, Dombivli East, University of Mumbai