Khushboo Agarwal

• Trained junior recruiters in interviewing, recruiting and onboarding strategies.
• Led cross-functional projects aimed at improving overall recruiting operations within the organization.
• Improved employee retention rates by identifying trends in turnover data and developing targeted action plans.
• Trained and mentored junior recruiters, enhancing team performance and success rates.

• Managed and expanded the healthcare talent pool by sourcing, screening, and onboarding qualified professionals using job portals and internal databases.
• Initiated and led employee engagement programs to boost morale, promote retention, and align team objectives with company goals.
• Developed and updated HR policies, processes, and procedures to ensure organizational compliance and improve operational efficiency.
• Conducted workforce and human resource planning aligned with future staffing projections and business needs.
• Performed detailed job analyses and developed accurate job descriptions to support hiring, onboarding, and performance appraisal processes.
• Led employee onboarding and training coordination to ensure seamless integration into the organization.
• For the last six months, managed EPF (Employees’ Provident Fund) activities, including employee enrollments, withdrawals, compliance, and ECR (Electronic Challan-Cum Return) filing through the EPFO portal.
• Administered leave management systems, ensuring accurate tracking, reporting, and adherence to leave policies.
• Provided strategic input on HR metrics, reporting, and data-driven insights for leadership decision-making.

• Directed hiring and onboarding programs for new employees.
• Managed other HR staff and oversaw completion of tasks and initiatives.
• Educated employees on company policy and kept employee handbook current.
• Provided updates on HR policy changes to employees to satisfy compliance and state laws.
• Coordinated work activities for HR managers, specialists, and recruiting agents.
• Utilized ATS platforms and job portals (LinkedIn, Naukri, Monster, Indeed) for talent acquisition strategies.
• Advised management on HR-related issues including conflict resolution, employee relations, and policy adherence.

- Managed end-to-end recruitment processes including sourcing, screening, interviewing, selection, and onboarding.
- Administered compensation and benefits programs, ensuring internal equity and external competitiveness.
- Led employee engagement initiatives such as feedback mechanisms, team-building activities, recognition programs, and employee surveys to promote a positive organizational culture.
- Developed, implemented, and maintained HR policies, processes, and procedures to ensure compliance with labor laws and organizational standards.
- Conducted workforce planning and human resource forecasting to align staffing needs with business goals.
- Performed job analysis and created detailed job descriptions and specifications to support hiring, performance management, and organizational design.
- Oversaw background verification processes including reference checks, credential validations, and compliance documentation.
- Utilized ATS platforms and job portals (LinkedIn, Naukri, Monster, Indeed) for talent acquisition strategies.
- Advised management on HR-related issues including conflict resolution, employee relations, and policy adherence.

Updating New Products and Plans for Airtel Digital TV/ Fixed Line/ Mobility

• Content upload and editing.

• Content preparing and handling technical issues related to Iportal.

• Has also done Feedback related service and product.

• Accessing and retrieving documents stored online on Iportal

• Information creation, sharing and management