Summary
Overview
Work History
Education
Skills
Activities
Timeline
Generic

KHUSHBOO AGARWAL

Hydera

Summary

To excel as a dedicated customer relationship specialist by leveraging my communication skills, problem-solving abilities, and operational expertise to foster client satisfaction, drive business growth, and contribute to organizational success in a dynamic environment.

Overview

4
4
years of professional experience

Work History

Assistant Manager

My Home Twizza
06.2025 - Current
  • Assisted in managing daily operations and staffing schedules.
  • Conducted performance reviews and provided feedback to team members.
  • Assisted clients in buying and selling residential properties.
  • Provided property information and answered client inquiries promptly.
  • Facilitated communication between management and staff to streamline processes.
  • Resolved customer inquiries and complaints to maintain a positive shopping experience.
  • Supervised daily operations including scheduling shifts, assigning duties.

Customer Relationship Specialist

Galaxy By Auro Realty
11.2023 - Current
  • Cultivated long-term relationships with high-profile VIP clients, leading to a 20% increase in client retention.
  • Developed innovative client engagement strategies that improved customer satisfaction ratings significantly.
  • Oversaw onboarding processes, reducing client setup time through meticulous planning and coordination.
  • Served as the primary point of contact for escalations, ensuring timely and effective resolutions to complex issues.
  • Delivered actionable insights to the management team, driving improvements in service delivery and process efficiency.

Administrative Executive

Megha Engineering Infrastructure Limited (MEIL)
12.2021 - 04.2023
  • Directed and optimized daily office operations, supporting multiple teams and enhancing workflow efficiency.
  • Streamlined schedules and event planning for senior leadership, ensuring seamless execution of key initiatives.
  • Prepared high-quality reports, presentations, and proposals, influencing strategic decision-making.
  • Coordinated large-scale corporate events and international travel arrangements for executive teams.
  • Maintained strict confidentiality of sensitive organizational data while managing critical documentation.

Freelancer

Fashion TV
  • Managed sales, collections, and agreement processes for open plots.
  • Conducted in-depth analysis of client requirements to deliver personalized solutions.
  • Developed and maintained a robust database for tracking leads and follow-ups, resulting in improved response times.
  • Collaborated with senior management to enhance CRM processes, aligning with business objectives.

Education

B.com -

Dr. B.R. Ambedkar University

Skills

  • Advanced client relationship management
  • Negotiation expertise
  • Exceptional communication
  • Presentation abilities
  • Interpersonal abilities
  • Team leadership
  • Cross-functional collaboration
  • Event planning
  • Logistics management
  • Multitasking
  • Leveraging CRM tools
  • Client engagement
  • Data accuracy

Activities

  • Represented AURO Realty at prestigious property exhibitions, including Credai and SBI property shows, effectively showcasing project offerings and fostering client relationships.
  • Featured prominently in numerous shoots for AURO Realty, contributing to the company's brand visibility and professional representation.

Timeline

Assistant Manager

My Home Twizza
06.2025 - Current

Customer Relationship Specialist

Galaxy By Auro Realty
11.2023 - Current

Administrative Executive

Megha Engineering Infrastructure Limited (MEIL)
12.2021 - 04.2023

Freelancer

Fashion TV

B.com -

Dr. B.R. Ambedkar University

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KHUSHBOO AGARWAL