KHUSHBOO GUPTA
Customer Relationship Expert | Business Development Manager | Leader In Automotive Sales
Kanpur
Summary
Dynamic leader with a proven track record at Astrotel PVT LTD, excelling in business development and team leadership. Achieved 130% of sales targets at Mahindra & Mahindra, demonstrating exceptional client portfolio management and negotiation skills. Streamlined onboarding, enhancing team efficiency, and fostering significant customer relationship improvements.
Overview
8
8
years of professional experience
Work History
Team Leader
Astrotel PVT LTD
01.2022 - Current
- Led a team of 15+ customer associates, achieving 125% of quarterly revenue targets through strategic planning and performance optimization
- Implemented new CRM strategies resulting in 40% improvement in customer retention rates
- Developed and executed training programs for new team members, reducing onboarding time by 30%
- Managed key client relationships worth ₹2.5+ Cr annually, maintaining 95
Associate Customer
Astrotel PVT LTD
01.2020 - 12.2021
- Consistently achieved 115% of monthly sales targets through effective client consultation and relationship building
- Managed a portfolio of 200+ active clients, maintaining detailed documentation and follow-up protocols
- Increased customer satisfaction scores by 35% through personalized service delivery
- Generated 40+ qualified leads monthly through networking and referral programs
Relationship Manager
NEXA Maruti (My Car Dealership)
01.2019 - 11.2019
- Exceeded monthly sales targets by 20%, selling 45+ premium vehicles during tenure
- Developed and maintained relationships with 150+ high-net-worth clients
- Implemented customer feedback system resulting in 28% improvement in service satisfaction
- Coordinated with multiple departments to ensure smooth delivery process and after-sales service
Business Development Manager
Mahindra & Mahindra (VC Motor Dealership)
04.2018 - 01.2019
- Achieved 130% of sales targets, generating revenue of ₹4.5+ Cr through new vehicle sales
- Managed end-to-end sales process for 100+ customers, maintaining 92% satisfaction rate
- Created and implemented local market strategies resulting in 25% increase in test drive conversions
Customer Relationship Manager
Renault (HGP Cars Dealer)
11.2017 - 04.2018
- Managed portfolio of 120+ customers, achieving 118% of quarterly sales targets
- Developed and maintained relationships with corporate clients, resulting in 5 bulk deals
- Implemented follow-up system increasing customer engagement by 40%ns
Relationship Manager
Royal Enfield (SS Automobile Dealership)
03.2017 - 11.2017
- Exceeded monthly sales targets by 25% through effective prospect management
- Built and maintained relationships with 80+ premium motorcycle enthusiasts
- Organized 5 successful customer engagement events, increasing brand visibility by 30%
Education
Bachelors Of Art - Socialogy
Chhatrapati Shahu Ji Maharaj University
01.2020 - 1 2023
12th Grade - undefined
Subhash Public Senior Secondary School
01.2014 - 1 2015
10th Grade - undefined
Subhash Public Senior Secondary School
01.2012 - 1 2013
Skills
Business Development
Accomplishments
- Best Team Leader Award, Received for consistently exceeding targets at Astrotel PVT LTD., 2023
- Top Performer, Recognized for 4 consecutive quarters in automotive sales.
- Team Growth, Successfully managed and grew team size from 8 to 15 members while maintaining productivity.
Timeline
Team Leader
Astrotel PVT LTD
01.2022 - Current
Associate Customer
Astrotel PVT LTD
01.2020 - 12.2021
Bachelors Of Art - Socialogy
Chhatrapati Shahu Ji Maharaj University
01.2020 - 1 2023
Relationship Manager
NEXA Maruti (My Car Dealership)
01.2019 - 11.2019
Business Development Manager
Mahindra & Mahindra (VC Motor Dealership)
04.2018 - 01.2019
Customer Relationship Manager
Renault (HGP Cars Dealer)
11.2017 - 04.2018
Relationship Manager
Royal Enfield (SS Automobile Dealership)
03.2017 - 11.2017
12th Grade - undefined
Subhash Public Senior Secondary School
01.2014 - 1 2015
10th Grade - undefined
Subhash Public Senior Secondary School
01.2012 - 1 2013
Similar Profiles
Randhir Kumar PrasadRandhir Kumar Prasad
Stacker at Engineering and Allied Services Pvt. Ltd, Lift & Shift India Pvt. Ltd, Roadwings International Pvt. Ltd, Western Carriers India Pvt. Ltd, Tractor India Pvt. Ltd, Transworld Terminal Pvt. LtdStacker at Engineering and Allied Services Pvt. Ltd, Lift & Shift India Pvt. Ltd, Roadwings International Pvt. Ltd, Western Carriers India Pvt. Ltd, Tractor India Pvt. Ltd, Transworld Terminal Pvt. Ltd
SARVESH SHRIYANSARVESH SHRIYAN
Application Consultant /Senior Analyst at Rtv Tech Pvt Ltd (Subsidiary of Rupeeseed Pvt Ltd)Application Consultant /Senior Analyst at Rtv Tech Pvt Ltd (Subsidiary of Rupeeseed Pvt Ltd)
Pranay DubeyPranay Dubey
Director / Authorized Signatory Operations at Shantanu Transnational Life Sciences Pvt. Ltd. & Shree Shyam Balaji Agrovet Pvt. LtdDirector / Authorized Signatory Operations at Shantanu Transnational Life Sciences Pvt. Ltd. & Shree Shyam Balaji Agrovet Pvt. Ltd
Dr Krishnapal Dr Krishnapal null
Emergency Medical Officer at Regency HealthEmergency Medical Officer at Regency Health
Pragya DwivediPragya Dwivedi
Assistant Manager at Aditya Birla Fashion And RetailAssistant Manager at Aditya Birla Fashion And Retail