Khushboo Jain

Proficient in operating B-777, A-320, and A-350 aircraft, demonstrating multi-fleet adaptability and versatility. Trained for First Aid, Aviation Security (AVSEC), Safety and Emergency Procedures (SEP), and Safety Management System (SMS).

Key Responsibilities:

• Ensured passenger safety through thorough pre-flight checks and emergency procedures.
• Handled challenging situations calmly, including medical emergencies, passenger disputes, and flight delays.
• Assisted in mentoring new crew members in safety and service procedures.
• Performed first aid when needed and provided reassurance to nervous passengers during turbulence or other unexpected events.
• Assisted passengers with special needs including unaccompanied minors, disabled persons or those requiring medical assistance.

• Managed client relationships to ensure satisfaction and foster loyalty.
• Prepared contracts and completed sales with new and existing clients.
• Negotiated contracts with vendors, suppliers and customers.