Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Procure to Pay Operations Associate
Accenture Solutions Pvt. Ltd.
Gurugram
10.2021 - Current
Created daily, weekly, and monthly reports on payment processing activities.
Reviewed customer payment information and ensured accuracy of data entry.
Resolved discrepancies between customer payments and company records.
Investigated returned payments for errors or fraud.
Assisted customers with questions regarding billing statements and payment options.
Provided training to new staff members on the payment processing system.
Processed payments and deposits in a timely manner.
Researched discrepancies on account activity by contacting customers or other departments.
Maintained accurate records of all transactions processed.
Generated reports to track daily transactions and prepare summaries for management review.
Trainee
GSK Consumer Healthcare
Nabha
06.2019 - 07.2019
Maintained up-to-date records of all billing activities in an organized manner.
Provided support during internal audits related to billing processes.