Khushboo Prasad
Bhilai
Summary
Ability to Work on a Team and Solo, dedicated to providing excellent customer service with a smile. Seasoned Billing manager well-versed in documentation and compliance needs. Eager to enhance corporate operations by applying knowledge of the field, interpersonal skills and problem solving abilities. Proactive and hardworking collaborator focused on quality and efficiency.
Overview
12
12
years of professional experience
Work History
Billing Manager
Pratap Technocrats Pvt. Ltd
Mumbai
01.2024 - Current
- Developed and implemented billing procedures to ensure accurate data entry and timely payment collection.
- Analyzed customer accounts and identified discrepancies in invoices, payments, credits, and deductions.
- Reviewed customer contracts for accuracy of pricing, terms of payment, discounts.
- Worked with customers to resolve billing disputes in a timely manner.
COMMERCIAL EXECUTIVE
Mahindra & Mahindra Pvt. Ltd
Raipur
05.2023 - 12.2023
- Developing the commercial strategy and the commercial direction of projects
- Building and managing relationships with customers
- Variance Analysis of Budgeted vs Actual Costs
- Ensuring continuous process improvements Payables and Receivables
- Managing commercial compliances with respect to payment policies
- Ability to understand the commercial contracts and can extract the required information and details from it and get it executed
- Monitoring the progress of projects
- Overseeing the performance of the commercial team
- Providing direction to the project team
Billing Executive
Pratap Technocrates Pvt.Ltd
Raipur
12.2022 - 05.2023
- Working knowledge of SAP, PF & ESIC FILLING
- Gathered documentation from the field to open and close jobs; processes billing changes
- Highly motivated self-starter, capable of team and individual work
OPERATION EXECUTIVE
Daksh Infrastructure & Development Services
Raipur
07.2018 - 11.2022
- Use computers for various applications, such as database management or word processing, also worked in EBIZ Portal for Billing process or others uses
- Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Plan, organize, direct, control or coordinate the personnel, training, or labor relations activities of an organization
- Material Handling, Co-Ordination with RJIL Team regarding materials and sites issue
Sales Executive
Yash Water Purifier Pvt. Ltd
New Delhi
06.2017 - 09.2017
- Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale
Customer Services Executive
Reliance Communication Pvt. Ltd.
Bhilai
01.2015 - 07.2015
- Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information
- Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls
Customer Services Executive
Godspeed IT Services Pvt. Ltd.
Bhilai
07.2012 - 10.2014
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes
- Train or instruct employees in job duties or company policies or arrange for training to be provided
- Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action
Education
MBA -
New Delhi Institution of Management
New Delhi07.2017
PGDCA -
Sai PG College
Bhilai12.2014
BCOM -
Dr. W.W. Girls patankar graduate College
Durg, Bhilai06.2014
High School - Commerce
BSP Bhilai Vidhyalaya Sec-02
Bhilai, CHHATTISGARH06.2011
Skills
- Microsoft Excel
- Leadership
- Fast Learner
- Computer Skills
- Teamwork
- Ability to Work Under Pressure
- Communication Skills
- Ability to Work in a Team
- Effective Time Management
- Communication
Hobbies and Interests
- Travelling
- Watching Movies
Timeline
Billing Manager
Pratap Technocrats Pvt. Ltd
01.2024 - Current
COMMERCIAL EXECUTIVE
Mahindra & Mahindra Pvt. Ltd
05.2023 - 12.2023
Billing Executive
Pratap Technocrates Pvt.Ltd
12.2022 - 05.2023
OPERATION EXECUTIVE
Daksh Infrastructure & Development Services
07.2018 - 11.2022
Sales Executive
Yash Water Purifier Pvt. Ltd
06.2017 - 09.2017
Customer Services Executive
Reliance Communication Pvt. Ltd.
01.2015 - 07.2015
Customer Services Executive
Godspeed IT Services Pvt. Ltd.
07.2012 - 10.2014
MBA -
New Delhi Institution of Management
PGDCA -
Sai PG College
BCOM -
Dr. W.W. Girls patankar graduate College
High School - Commerce
BSP Bhilai Vidhyalaya Sec-02
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