Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
CustomerServiceRepresentative

Khushboo Saini

Talent Acquisition Specialist

Summary

Dedicated Talent Acquisition Specialist successful at managing full recruitment life cycle. Develops and implements customized strategies to meet specific position requirements and source qualified candidates. Offering 5 years of recruitment strategy development.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Talent Acquisition Specialist

Avizva Solutions
Gurgaon, India (Remote)
01.2022 - Current
  • Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
  • Collaborated with hiring managers to determine job requirements and understand departmental needs.
  • Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
  • Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
  • Utilized social media platforms to source potential candidates and build pipeline of qualified talent.
  • Enhanced candidate experience by implementing a streamlined application process and timely communication.
  • Managed relationships with external recruitment agencies, ensuring a consistent approach to candidate sourcing and selection while optimizing cost effective.
  • Implemented data-driven approach to talent acquisition strategies by leveraging metrics to evaluate recruitment performance continuously.
  • Implemented innovative recruitment strategies to increase number of high-quality job applicants.
  • Assisted with writing job postings and job descriptions for boards.
  • Sourced and screened candidates for Tech/Tech support roles and worked with hiring managers to coordinate interviews, offers, and onboarding.

Recruiter

TrueBlue
Gurgaon, India
01.2020 - 01.2022
  • Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Operated and maintained applicant tracking and candidate management systems.
  • Manage junior recruiters, including offering guidance on strategy and providing on key points of service
  • Conduct phone interviews as an initial screening step in evaluating candidates.

Associate Ops

WNS Global Services
Pulgaon, India
06.2018 - 11.2019
  • Responsible for managing training for new hires and mentoring them
  • Responsible for requirement gathering and developing new strategies to deploy the best results
  • Utilized CRM systems effectively to track customer interactions, document detailed case notes, and access relevant account information quickly when needed.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Customer Support Associate

Amazon Pvt. Ltd.
Noida
07.2017 - 04.2018
  • Responded to customer requests for products, services, and company information.
  • Improved overall customer experience by proactively identifying areas for process improvement within the support department.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Enhanced customer satisfaction by promptly addressing and resolving inquiries and concerns.

Education

PGDM - Human Resources Management

IMT Ghaziabad
05.2022

B.Tech - Computer Engineering

K. R. Mangalam University
Gurgaon
05.2017

Skills

Recruitment Life Cycle

Certification

Excel with LinkedIn Recruiter Assessment, 11/2022

Languages

English
Hindi

Timeline

Talent Acquisition Specialist

Avizva Solutions
01.2022 - Current

Recruiter

TrueBlue
01.2020 - 01.2022

Associate Ops

WNS Global Services
06.2018 - 11.2019

Customer Support Associate

Amazon Pvt. Ltd.
07.2017 - 04.2018

PGDM - Human Resources Management

IMT Ghaziabad

B.Tech - Computer Engineering

K. R. Mangalam University
Khushboo SainiTalent Acquisition Specialist