Summary
Overview
Work History
Education
Skills
Internship
Activities
Languages
Projects
Disclaimer
Timeline
Generic

KHUSHBOO Singh

New Delhi

Summary

Seeking to work in a professional environment which encompasses teamwork, creativity and provides opportunities to improve and utilize my skills with a scope to learn and grow. Hardworking Relationship Manager proficient at devising personalized solutions to meet all types of customer demands. Positive and upbeat team player and clear communicator with demonstrated success over 05 years of indiamart intermesh Ltd experience.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Relationship Manager

Indiamart Intermesh Pvt Ltd
01.2019 - Current
  • Building and maintaining strong, long-term relationships with clients/customers by understanding their needs, preferences, and concerns
  • Conducting thorough consultations with clients to understand their goals, challenges, and requirements
  • Ensuring high levels of customer satisfaction by addressing any issues or concerns promptly and effectively
  • Identifying opportunities to promote additional products or services to existing clients based on their needs and preferences
  • Developing strategies to retain existing clients and prevent churn
  • Assessing potential risks associated with client relationships and taking proactive measures to mitigate them
  • Maintaining regular communication with clients through meetings, emails, phone calls, or other channels
  • Collaborating with internal teams to develop strategic plans for client acquisition, retention, and growth
  • Staying informed about industry trends, competitor activities, and market dynamics
  • Continuously updating knowledge and skills through training programs, seminars, or professional certifications.

Sales Executive

MAX LIFE INSURANCE CORPORATION(LIC)

Sales Executive

SUCCESS VALLEY TECHNOLOGIES Pvt. Ltd.

Sales Executive

CLINCH INVESTMENT AND CONSULTANCY

Education

Masters of Business Administration - International business

Gitarattan International Business School
07.2018

Bachelors of Business Administration -

Sant Haridss College of Higher Education
07.2015

Higher Secondary -

Kendriya Vidyalaya No. 1
06.2012

Matriculation -

Kendriya Vidyalaya No. 1
06.2010

Skills

  • Overcoming Objections
  • Relationship building and management
  • Effective customer communication
  • Excellent Communication
  • Requirements Determination
  • Relationship review process
  • Customer Relationships
  • Solution management
  • FLUENT IN Hindi & English
  • Sales Data Analysis
  • Time Management
  • Customer Relationship Management
  • Team Leadership
  • Written and verbal communication
  • Sales Reporting
  • Relationship Management
  • Issue Resolution

Internship

  • MAX LIFE INSURANCE CORPORATION(LIC)
  • SUCCESS VALLEY TECHNOLOGIES Pvt. Ltd.
  • CLINCH INVESTMENT AND CONSULTANCY

Activities

  • Acquired second position in graduation.
  • Participated as a coordinator in blood donation camp.

Languages

  • Hindi
  • English

Projects

Identified and ranked the factors of attrition in BPOs based on accumulative literature review and secondary data, MBA(IB) Semester IV Assessed the existing level of employee motivation and validated the model by studying the impact of recommendations on a small patch

Disclaimer

I hereby declare that the above furnished information is true to the best of my knowledge and belief.

Timeline

Relationship Manager

Indiamart Intermesh Pvt Ltd
01.2019 - Current

Sales Executive

MAX LIFE INSURANCE CORPORATION(LIC)

Sales Executive

SUCCESS VALLEY TECHNOLOGIES Pvt. Ltd.

Sales Executive

CLINCH INVESTMENT AND CONSULTANCY

Masters of Business Administration - International business

Gitarattan International Business School

Bachelors of Business Administration -

Sant Haridss College of Higher Education

Higher Secondary -

Kendriya Vidyalaya No. 1

Matriculation -

Kendriya Vidyalaya No. 1

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KHUSHBOO Singh