Khushbu Bisen

Results-driven Business Acquisition & Support Manager with a proven track record of driving revenue growth and building successful client relationships. Adept at identifying new business opportunities, negotiating contracts, and providing exceptional support to clients. Skilled in sales strategy development, market analysis, and cross-functional collaboration. Passionate about delivering exceptional customer service and exceeding targets. Committed to fostering long-term partnerships and maximizing business growth. Let's connect and explore how I can collaborate for mutual success.

Key Skills:

• Business acquisition and sales strategy
• Relationship building and client management
• Contract negotiation and deal structuring
• Market analysis and competitive intelligence
• Team leadership and cross-functional collaboration
• Exceptional communication and presentation abilities
• Customer service excellence and problem-solving
• Goal-oriented and results-driven

Responsible for managing key customer accounts and also working as a category manager for TV Mount Business. Experienced in developing cross functional teams with members from Engineering team, Quality Team, Production and Procurement. Illustrated strong ability to learn and adapt quickly when working with customers from various industries and countries.
Working as a single point contact for many leading customers for our business, that includes multiple Forbes 1000 companies.

Key Skills:

Zoho

• Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives
• Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results
• Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results
• Planned, designed, and scheduled phases for large projects

• Worked in strategic sourcing and procurement
• Experienced in procurement from local and global vendors
• Direct Import Procurement Specialization
• Cost Management and Should Cost Analysis
• SOB logic setup and implementation
• Negotiations and Contracts
• Handled procurement for $5M annually and generated savings $100K annually.
• Ensured compliance with company policies and regulations by maintaining accurate documentation for all purchasing transactions
• Liaised between suppliers and internal departments to resolve order discrepancies or delivery issues promptly
• Conducted regular benchmarking exercises to stay informed of industry trends and best practices, ensuring the organization remained competitive within its market segment
• Solved diverse supply chain problems involving numerous sources, logistics, and scheduling factors

• Coordinated product inspections, returns, and replacements with suppliers as needed to maintain quality control standards throughout the supply chain
• Assisted in budget development by providing detailed forecasts of anticipated expenditures based on historical data analysis