Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Khushi

Khushi

New Delhi,DL

Summary

Dynamic Senior Manager with a proven track record at Fast Credit, enhancing credit approval processes and customer satisfaction through strategic planning and data analytics. Skilled in cross-functional collaboration, I drive team performance and implement innovative solutions, significantly improving operational efficiency and decision-making frameworks.

Overview

7
7
years of professional experience

Work History

Senior Manager

Fast Credit
New Delhi
10.2021 - Current
  • Lead strategic initiatives to enhance credit approval processes and improve customer satisfaction.
  • Mentor team members to optimize performance in loan processing and customer service operations.
  • Drive efficiency by implementing innovative solutions for risk assessment and fraud prevention.
  • Provided strong leadership to enhance team productivity and morale.
  • Enhance decision-making frameworks by integrating data analytics into strategic planning processes.

Sales Supervisor

Auto Finance Pvt Ltd
New Delhi
03.2019 - 10.2021
  • Supervised daily sales operations, ensuring team adherence to company policies and procedures.
  • Trained and mentored new sales associates, fostering a collaborative team environment.
  • Developed and implemented strategies to enhance customer engagement and satisfaction.
  • Analyzed sales data to identify trends, informing stock management decisions and promotional activities.
  • Coordinated with inventory management to optimize product availability and reduce stock discrepancies.
  • Conducted regular performance evaluations, providing constructive feedback for continuous improvement.

Education

Bachelor of Arts - Arts Education

Delhi University
New Delhi, India
02-2025

Intermediate Certificate -

CBSE Board
New Delhi
03-2019

High School Diploma -

CBSE Board
New Delhi, India
03-2017

Skills

  • Strategic planning
  • Cross-functional collaboration
  • Operations management
  • Cross-functional team coordination
  • Data-driven decision making
  • Operations planning
  • Data analytics
  • Documentation and reporting
  • Market analysis
  • Reporting management

Languages

Hindi
Bilingual or Proficient (C2)

Timeline

Senior Manager

Fast Credit
10.2021 - Current

Sales Supervisor

Auto Finance Pvt Ltd
03.2019 - 10.2021

Bachelor of Arts - Arts Education

Delhi University

Intermediate Certificate -

CBSE Board

High School Diploma -

CBSE Board
Khushi