Khushi Gupta
Patna
Summary
Dedicated professional experienced in customer service and multitasking. Delivered positive and memorable experiences through effective time management and strong work ethic. Focused on contributing to organizational success by fully utilizing skills.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Process Associate
Genpact
Gurgaon
09.2025 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Executed day-to-day duties accurately and efficiently, resulting in client appreciation awards.
- Proposed innovative ideas and solutions that improved team performance.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.s
Education
Matriculation -
Patna Central School
Patna Intermediate -
Patna Central School
PatnaGraduation - English honours
Patliputra University
Patna Digital Marketing -
Google
PatnaPersonality Development and Language Course -
Brit American
PatnaSkills
- Process improvement
- Data entry
- Advanced Excel
- MS word
- Team collaboration
- Effective communicator
- Detail-oriented
Certification
- Completed training of Agentic and Genetic AI.
Projects
- Public speaking, Got certificates for public speaking and debate at Government organization named 'Students oxygen movement'. Got trophy and certificates for public speaking and quiz competition at Brit American.
- Event Management, Managed some events organised by Dainik Jagran. Got many certificates for event managing like sawan mahotsav, annual functions etc. at School.
Volunteer Experience
- Public speaking, Got certificates for public speaking and debate at Government organization named 'Students oxygen movement'. Got trophy and certificates for public speaking and quiz competition at Brit American.
- Event Management, Managed some events organised by Dainik Jagran. Got many certificates for event managing like sawan mahotsav, annual functions etc. at School.
Timeline
Process Associate
Genpact
09.2025 - Current
Matriculation -
Patna Central School
Intermediate -
Patna Central School
Graduation - English honours
Patliputra University
Digital Marketing -
Google
Personality Development and Language Course -
Brit American