Khushi Nilufar Haliyur
Bangalore
Summary
Accomplished professional with 9 years of specialized expertise in channel partner management, predominantly within the Bangalore ,Outstation & GCC markets. Proven record of accomplishment of establishing and fostering strategic partnerships, driving substantial revenue growth, and expanding market presence. I am seeking a strategic leadership position where I can apply my extensive experience and insights to drive business success and contribute to organizational growth and excellence.
Overview
15
15
years of professional experience
Work History
Deputy General Manager – Luxury Transactions
Lodha ventures-Xanadu Realty Private limited
Bangalore
06.2021 - Current
- Collaborate with senior management to develop and execute strategic plans to drive business growth in the Bangalore real estate market
- Oversee day-to-day operations of multiple departments, ensuring efficiency, effectiveness, and compliance with company policies
- Lead and mentor a team of 10 Sourcing Managers and 5 Presales members, innovation, and excellence across various projects
- Led cross-functional teams to implement operational strategies and improve efficiency across departments.
- Managed multiple projects simultaneously while maintaining focus on meeting key milestones.
- Identify new business opportunities and partnerships within the Bangalore market, driving revenue generation and market penetration
- Soley Managed site operations for channel sourcing in ultra luxury projects,overseeing all aspects of partner onboarding & relationship management
- Onboard and manage a network of channel partners to expand market reach and drive sales growth
- Conduct thorough market research and analysis to inform strategic decision-making and market positioning
- Prepare and present regular reports to senior management, providing insights and recommendations on key performance indicators and business metrics
Senior Manager – Transactions ( Resi & Commercial)
Premiere Inspira Builders
Bengaluru, IN
10.2020 - 05.2021
- Ensured clarity and mutual understanding in client contracts, with a particular emphasis on financial terms, fostering trust and minimizing potential risks
- Primary representative of the company in the market, diligently cultivating an extensive industry network and nurturing key stakeholder relationships to elevate brand visibility and market positioning
- Collaborated seamlessly with cross-functional teams to develop indispensable business development resources, encompassing tailored proposals, compelling presentations, and innovative service offerings, meticulously crafted to secure new business opportunities
- Established and diligently maintained a robust sales pipeline, effectively forecasting new bookings to consistently surpass predefined business objectives and performance metrics
- Fostered close collaboration with company leadership and team members throughout the sales cycle, providing invaluable support and ability to help successful deal closures and drive sustained business growth and success.
Associate Partner
Max Financial Services
Bangalore
09.2019 - 08.2020
- Orchestrated the recruitment and stewardship of a cadre of Associate Partners and Business Associates, meticulously aligning strategies with organizational imperatives
- Convened weekly performance appraisals and strategic planning sessions for Sales Managers, cultivating a culture of accountability and perpetual refinement
- Devised bespoke developmental blueprints for Sales Managers to bolster retention, addressing bespoke training requisites and sustaining regular, transparent communication channels
- Cultivated a robust leadership succession pipeline by identifying and nurturing promising talents destined for future stewardship roles within the unit, championing talent growth and succession foresight
- Proactively curated agent retention endeavors and steadfastly upheld annual First Year Commission (FYC) benchmarks, perfecting agency efficacy and fiscal resilience
- Executed meticulously crafted expansion blueprints for the agency, harnessing intricate networking and market intelligence to capitalize on emerging vistas
- Discerned, assessed, and appointed new Sales Managers from natural market reservoirs and expansive networking platforms, ensuring stringent adherence to organizational ethos and ethos.
Senior Manager – Business Development
Jones Lang LaSalle Anarock Property Consultants
Bangalore
06.2017 - 09.2019
- Implemented innovative strategies to ignite investment interest among clients, driving sales and fostering growth in real estate holdings
- Spearheaded initiatives to significantly increase sales in residential projects, achieving exceptional revenue growth and market share expansion
- Cultivated and nurtured key client relationships, fostering trust and loyalty through personalized engagement and exceptional service delivery
- Maintained strategic partnerships with channel partners, presenting compelling investment options in residential and commercial projects to potential buyers
- Motivated channel partners to prioritize through the cultivation of robust and mutually beneficial relationships, helping investment opportunities and maximizing revenue contribution across projects
Manager – Sales & Marketing
Fund point Halcyon Condominiums
Bangalore
09.2015 - 05.2017
- Strengthened client relationships through proactive communication and personalized service, exceeding expectations to drive long-term loyalty
- Generated comprehensive weekly and monthly reports to track team performance and ensure alignment with organizational goals
- Managed post-service follow-up to ensure client satisfaction and retention, incorporating feedback for continuous improvement
- Led lead generation and brand promotion efforts, staying abreast of market competition to inform strategic decisions
- Tailored services to individual client needs, delivering exceptional experiences that enhance satisfaction and loyalty
- Coordinated seamless communication between guests and staff, resolving concerns promptly to ensure exceptional service delivery
- Supervised guest relations team, conducting performance evaluations and perfecting operational efficiency to uphold service standards
- Collaborated with housekeeping and wait staff to enhance the overall guest experience, analyzing feedback for continuous improvement.
Assistant Brand Manager – Sales Marketing
Blossoms Managing Expertise
Bangalore
05.2011 - 08.2015
- Directed team efforts to foster strong client relationships, ensuring consistent communication and satisfaction throughout the client journey
- Conducted comprehensive analysis of client feedback to discern actionable insights, guiding strategic initiatives aimed at enhancing overall satisfaction metrics
- Delivered bespoke guest service experiences of the utmost sophistication and refinement, attending to client needs with unwavering professionalism and meticulous attention to detail
- Orchestrated seamless operations of daily bookings, meticulously preparing accommodations and extending warm, personalized welcomes to arriving clients
- Responded promptly to guest requests with an unwavering commitment to service excellence, including facilitating in-room dining and other bespoke accommodations
Education
MBA - HR & Marketing
RGIT
BangaloreBachelor of Business Administration -
Bangalore University
BangaloreSt Josephs Girls School
ChickamagaluruPoorna Prajna Education Centre
ChickamagaluruSkills
- Conceptualization
- Market Knowledge
- Handling & Resolving queries
- Negotiation Skills
- Team Collaboration
- Lead Generation
- Relationship Building
- Leadership Skills
- Results-Oriented
- Positive attitude
- Client Management
- Escalation Management
- Market Expansion
- MS office Suite
- Database Management
- Internet Tools
- Communication & collaboration Tools
- Social Media Management
- Team leadership strength
- Training and development skill
- Marketing initiatives
Accomplishments
- Leadership Excellence : Recipient of "Best Mentor","Best Trainer" & "Best All Rounder " & "Best Sourcing TL" awards for four consecutive Years.
- Highest Revenue contributor : Awarded for consistently exceeding financial targets in luxury segments .
- Global Reach : Successfully managed OS Channel partners for High ticket size investments
- Onboarded & activated 500 New Channel Partners for Various Projects of Xanadu
Additional Information
- Strategic Growth : Channel Ecosystem Building, Market Entry Strategy, Brand Positining .
- Sales Operations : KPI Benchmarking, Lead's to site visit with 15% Conversion, Revenue Forecasting .
- Expertise : Luxury residential, HNI channel sourcing, North & South Bangalore Micro Markets.
- Leadership : Team Training & development & Channel Management.
Languages
Kannada
Hindi
English
Telugu
Timeline
Deputy General Manager – Luxury Transactions
Lodha ventures-Xanadu Realty Private limited
06.2021 - Current
Senior Manager – Transactions ( Resi & Commercial)
Premiere Inspira Builders
10.2020 - 05.2021
Associate Partner
Max Financial Services
09.2019 - 08.2020
Senior Manager – Business Development
Jones Lang LaSalle Anarock Property Consultants
06.2017 - 09.2019
Manager – Sales & Marketing
Fund point Halcyon Condominiums
09.2015 - 05.2017
Assistant Brand Manager – Sales Marketing
Blossoms Managing Expertise
05.2011 - 08.2015
Bachelor of Business Administration -
Bangalore University
St Josephs Girls School
Poorna Prajna Education Centre
MBA - HR & Marketing
RGIT
Other Key Functions
- Performed market research and interacted with company teams to plan marketing strategies, budget, pricing and sales targets.
- Launched new Projects like Pashmina, Ajmera , Nitesh Napavalley, Tata Promont, B&B Opulent Spire, Surya Valencia & Kumar Plumeria .
- Organized public events to stand for the firm in exhibitions, and market leaders, on the Internet and media, online marketing.
- Operations Management :Ultra-Luxury sites Operations, Partner Onboarding,CRM
- Team Development : Mentoring 15 + members, Training,Performance Appraisals.
- Networking Sales Ecosystems : Lead Generation, Conversion Optimization, KPI Benchmarking.
Education and Training
MBA in HR & Marketing I RGIT Bangalore
Bachelor of Business Administration I Bangalore University