Khushi Shrivastava
Pune
Summary
SAP SD Functional Consultant with strong expertise in supporting global business operations for a Fortune 500 client (HPE). Experienced in managing complex requirements, resolving critical incidents, and improving order-to-cash and billing processes.
Overview
1
1
year of professional experience
1
1
Certification
Work History
SAP Associate Functional Consultant
Infosys Ltd. | Client- Hewlett Packard Enterprise (HPE)
Pune
04.2024 - Current
- Supported global business operations through process improvements, incident resolution, and enhancements in SAP Sales & Distribution.
- Regularly interacted with clients and business users to gather requirements, clarify issues, and provide tailored solution walkthroughs.
- Created Functional Specification (FS) documents, and partnered with ABAP developers to design and test custom enhancements.
- Analyzed IDoc flows, custom logic, and table behavior to resolve country-specific and complex billing/invoicing issues.
- Managed configuration and transport movement across ITG, QTG, and DCP environments, including handling of production system activities with strict compliance.
- Conducted end-to-end testing post code movement through all system landscapes prior to client validation.
- Monitored and rescheduled billing-related batch jobs to ensure timely processing and resolution of failures.
- Authored documentation and delivered training on manual workarounds to support non-standard scenarios, and ensure continuity.
Education
MBA - Agri-Business
Symbiosis Institute of International Business
Pune01-2024
Bachelor of Science - Agriculture And Food Business
Amity University
Noida01-2021
Skills
- SAP S/4HANA
- SAP SD (Sales & Distribution)
- SAP SD Billing & Invoicing
- ServiceNow
- MS Office Suite
- Order to Cash (O2C)
- Pricing
- IDoc
- Debugging
- Batch Job Monitoring
- Business Process Knowledge
- Requirement Gathering
- User Acceptance Testing (UAT)
- Effective Communication
- Team Collaboration
- Client Interaction
- User Training
- Problem-Solving
Certification
- Infosys Certified SAP S/4HANA Logistics - Sales Professional Consultant
- Agility and Scrum Certification - Infosys
- Lean Six Sigma Green Belt - AUBSI
Timeline
SAP Associate Functional Consultant
Infosys Ltd. | Client- Hewlett Packard Enterprise (HPE)
04.2024 - Current
MBA - Agri-Business
Symbiosis Institute of International Business
Bachelor of Science - Agriculture And Food Business
Amity University
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